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"A cheaper end city centre hotel. Proves you get what you pay for. Rooms have paper thin walls therefore you can hear everything around you. 1 of the 2 lifts weren't working. Wasn't provided a towel. Bar and restaurant area have been seemingly closed for ages."

"Room was great—super comfortable bed, clean, great/central location. Tons of stuff within easy walking distance, tram stop right outside, and train stops a short walk away. Front desk staff was fantastic too! Only critique is the bathroom—1) WHY do hotels insist on the half door showers? Water gets everywhere, every time; 2) the tub is VERY high, so anyone with mobility issues might struggle a little bit; and 3) no hooks in the bathroom for the towels? Made it harder to reuse towels. Apart from the shower, absolutely loved this hotel and would stay here again for sure."

"Clean and spacious. Best hotel near South Bank and Waterloo Station which makes transit so easy."

"The staffs are very friendly and helpful. The location is perfect to go to the tourisitcs spots! The room has whatever we need although. Given there are many rooms in hotel, it happens that we need to wait in queue for the breakfast and the environment is bit noisy. other than that , the overall experience is wonderful."

"Super location."

"Bathroom had a slight smell of waste."

"Great location. Staff helpful. "

"Staff were brilliant and very helpful from the check in to the breakfast in the morning. We had a room for two adults and two kids which was big and the kids loved it. "

"Lovely staff with great customer service, slightly tired rooms, and fantastic location."