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"It’s been a while since I stayed at the Alan. It’s alright but has bizarre elements that take the edge off it being better. My upgraded room had a large aircon unit bolted to the ceiling that made a strange noise every so often despite not being on, the lead on the kettle isn’t long enough so you have to boil it on the floor, and in this room the toilet roll holder was broken. The beds are good and it’s a nice space, but I’d advise taking earplugs! Definitely go for breakfast over the road at The Vienna Coffee house, it’s really good."

"Centrally located, near most visited tourist spots"

"Basic room, during the evening very chilly, shower door handle broken. Close to shops, mainline station "

"We upgraded to a studio room with a view. Well worth it!"

"This place was bananas! Loved it. So classy! Would stay again"

"The room was clean and comfortable however the bathroom was very small and there were no suitable mirrors or lights to do hair and make up."

"Room was clean, recommend 2 keys so one can be used for the power at the entrance. Staff were very friendly. Spa does not open until 2pm, it would have been nice to use it in the morning."

"Great "

"Staff were amazing - concierge on the door was the loveliest guy. "