คะแนนคิดจากรีวิวที่ตรวจสอบแล้ว 1,435 รายการ

ผู้เขียนรีวิวได้ชำระเงินและเข้าพักจริง เราตรวจสอบแล้ว
3.5 จาก 5
85% ของผู้เข้าพักแนะนำ
3.7 ความสะอาดของห้องพัก
3.6 บริการและพนักงาน
3.7 ความสะดวกสบายของห้อง
3.2 สภาพของโรงแรม
ผู้เขียนรีวิวได้ชำระเงินและเข้าพักจริง
เราตรวจสอบแล้ว
4 จาก 5
แนะนำ
สำหรับทุกคน
โดยผู้เข้าพักจริง จากCentral Louisiana

Nice hotel and Location

โพสต์เมื่อ 30 ก.ย. 2014
I've stayed at this hotel twice so far and it's the only one I will ever stay at when making trips to New Orleans. It's clean, the staff is nice and the rooms are comfortable. The only thing that was on the negative side was the pool was broken and the fitness room was really small. Other than that it's a great stay.
1 จาก 5
โดยผู้เข้าพักจริง

Stay elsewhere

โพสต์เมื่อ 26 ก.ย. 2014
The front desk personnel treated us as if we were an inconvenience. Upon check-in, there was a sweet 16 party going on with the guests of the party stumbling both inside the hotel and outside. When we got to our room, there was cigarette ashes everywhere and smoke filtering in from surrounding rooms and on the floor. Mold was on the walls. Stay elsewhere if all possible.
4 จาก 5
แนะนำ
สำหรับคู่รัก
โดยผู้เข้าพักจริง จากNorth Alabama

Clean, Comfortable, Affordable.

โพสต์เมื่อ 22 ก.ย. 2014
The room was very clean. We got a lot more than we expected for the price! The staff was great! We will definitely stay here again if we come back through the area! The "continental breakfast" that was advertised was misleading. They give you a voucher for a bagel or toast and coffee at the attached IHOP. We walked through the dining room past about 10 open tables. When they saw that we had our bags with us, they told us it would be 15-20 minutes of a wait. We went and had breakfast elsewhere.
2 จาก 5
โดยผู้เข้าพักจริง จากMississippi

Previous stay nice, this one not so much.

โพสต์เมื่อ 18 ก.ย. 2014
ข้อดี: The hotel staff was very nice and friendly.
ข้อเสีย: Complete the renovation as soon as possible.
สถานที่ตั้ง: Reason for staying - near the airport and Acme Oyster House.
Evidently we stayed in a renovated room the first stay and that is the reason we booked with this hotel again. But this time we were put in a room that has not been updated yet right next to the noisy elevator. Bed, pillows and linens were not very comfortable.
2 จาก 5
แนะนำ
สำหรับทุกคน
โดยผู้เข้าพักจริง

Convenient location, avg service

โพสต์เมื่อ 3 ก.ย. 2014
Just off the I10, easy to travel to NOLA. WiFi not always working. They don't have free breakfast at hotel. They just provide voucher so you can have breakfast at ihop which is next to hotel. And you can get only small cereal and coffee or juice.
4 จาก 5
แนะนำ
สำหรับทุกคน
โดยผู้เข้าพักจริง จากMonroe, LA

Uniform Treatment

โพสต์เมื่อ 2 ก.ย. 2014
ข้อดี: Good facility and very clean. Certainly would prefer to stay again.
ข้อเสีย: Breakfast need to be same for both the customers who is booked in person at front desk or over online.
สถานที่ตั้ง: Tour
Coupon given for breakfast with extremely limited quantity. When we asked, receiptionist replied that "for the amount you give, this is what you get, because you booked the room through third party". That reply was bit different. If it is not listed in expedia with break fast option, I would not have chosen it or I would not have any expectation.
3 จาก 5
โดยผู้เข้าพักจริง จากbaton rouge

Cleaniness

โพสต์เมื่อ 18 ส.ค. 2014
ข้อดี: Size of room
ข้อเสีย: Truth
สถานที่ตั้ง: Happy with location
I was there on five night stay , room service only cleaned room twice, very disappointing, website states free breakfast , there was none.
2 จาก 5
โดยผู้เข้าพักจริง

Very disappointing stay

โพสต์เมื่อ 17 ส.ค. 2014
ข้อดี: Good location.
ข้อเสีย: Repave the parking lot. Replace the tattered lining. Clean the bathroom tub daily.
สถานที่ตั้ง: Lakeside Mall is closeby
I moved to the New Orleans area for a new job and stayed at this hotel for an extended stay for 10 nights (Aug 7- Aug 17). I was greeted by potholes in the driveway and the throughout the parking lot. The first floor was being renovated (wet paint signs were posted throughout the lobby). When I asked about the location of the fitness center, I was told (in a matter of fact manner) that the fitness center would not be available for my stay - this was very frustrating. My booking with Expedia was non-refundable. I contacted Expedia and filed a compliant because had I known that the hotel was under renovation, I would not have booked. I was stuck. The front desk person left much to be desired. My room on the 3rd floor was not cleaned properly. There was dust above the headboard and a white lamp shade was dirty. The housekeepers didn't wash the tub daily. The bed linen was tattered. When I arrived after my 6th night, the room key didn't work. When I arrived at the front desk after waiting in line, the front desk person apologized and informed me that I had to move to another room because there was a maintenance issue in the room above my room. I requested assistance and a maintenance person escorted me to my room where I had to pack my belongings and move to the other room on the 4th floor. The room on the 4th floor was in better condition (carpet, bathroom, bed linens). This was the worst hotel stay since I have been booking with Expedia (over 7 years).
1 จาก 5
โดยผู้เข้าพักจริง

DON'T STAY HERE!!!

โพสต์เมื่อ 16 ส.ค. 2014
This hotel is currently being renovated & they have failed to mention it on the website. I specifically chose this hotel because they had nice pictures of a pool & fitness facility. They also include a free continental breakfast. Well guess what... The fitness area was closed due to renovation, the pool was filthy & disgusting..& most of all there was NO continental breakfast!! Instead, you are giving a comp pass to eat at the I-hop next door. The only problem is you are required to chose from a list of certain items. Oatmeal, muffin, toast, bagel or cereal...AND..you can only chose one or the other.. You can not have a bagel with oatmeal..ONLY ONE MEASLEY ITEM...so tell me.. How is a continental breakfast comparable to a piece of toast? Pathetic!!! Bottom line : DON'T STAY HERE!!!
3 จาก 5
โดยผู้เข้าพักจริง

โพสต์เมื่อ 14 ส.ค. 2014
Great staff but 1st room never would drop below 78 ish so the staff moved us and the second was a lot better @ 74 ish. Staff very helpfull about the area (eats, things to do, and how to get there...