The beds squeak. My companions bed sounded like a cat meowing when she sat on it or when she rolled over. We were in room 307.
We didn’t mind, gave us another reason to laugh.
roy
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก kpm วันที่ 22 เม.ย. 2024
Oh yikes! Well, thank you for finding the humor in the squeaking bed; however, maintenance has discovered the 'cat' and has taped her mouth shut. haha! Please come back and see us again soon.
The entire hotel smells awful. There is painting chipped and cracks throughout the rooms. The carpet is where the smell is coming from which is very outdated and needs to be removed. There was someone else hair all over the restroom. This is NOT a place for someone dealing with allergies at all.
Zandra
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก kpm วันที่ 18 เม.ย. 2024
We are so sorry your experience at our property wasn't a positive experience. We are in the process of updating our flooring; however, we generally never have a complaint about cleanliness.
4/10 แย่
Nakia
เดินทางเพื่อธุรกิจ, เดินทางกับครอบครัว
18 เม.ย. 2024
ชื่นชอบ: พนักงานและบริการ
ไม่ชื่นชอบ: ความสะอาด
I liked the price the rooms had a horrible. smell to them the carpet is outdated and needs to be replaced with hardwood floors
Nakia
เข้าพัก 1 คืน, เมษายน 2024
การตอบกลับจาก kpm วันที่ 18 เม.ย. 2024
We are so sorry your experience at our property wasn't a positive experience. We are in the process of updating our flooring; however, we are in agreement with carpet...no doubt!
10/10 ดีเลิศ
Rico
เดินทางเป็นกลุ่ม
18 เม.ย. 2024
ชื่นชอบ: สิ่งอำนวยความสะดวก
Wonderful I’ll be back
Rico
เข้าพัก 3 คืน, เมษายน 2024
การตอบกลับจาก ASC วันที่ 18 เม.ย. 2024
Hi Rico. thanks for 5/5 rating. We are happy to hear that you enjoyed your stay with us and look forward to seeing you again.
8/10 ดี
Michael
เดินทางกับคู่รัก
15 เม.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก
Das ist güt
Michael
เข้าพัก 8 คืน, เมษายน 2024
การตอบกลับจาก ASC วันที่ 16 เม.ย. 2024
Hi Michael, thanks for the 4/5 rating. We are glad to hear that you enjoyed your stay with us.
Hi Johnie, thanks so much for your 5 out of 5 review..we strive to make sure our guests have a great time and we are happy this was a pleasant stay. Come back and stay again soon.
You get what you pay for! This place stays updated and they are amazing! Loved it!
Melinda
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 2 เม.ย. 2024
Aweeee hi Melinda and thank you soooo much for your great review...we truly appreciate it and we appreciate guests who see true value in a property and in our team members.
Hi RObert and thank you so much for your positive review...we truly appreciate it. Come back again soon!
4/10 แย่
Kelli
เดินทางกับครอบครัว
25 มี.ค. 2024
There were other guests on our floor smoking weed and we could smell it. The room itself had a musty odor. The staff was ok. The person who checked us in barely made eye contact,didn’t even smile nor spoke a word other than take my card and ask me to sign paperwork. I would not recommend this hotel to anyone.
Kelli
เข้าพัก 2 คืน, มีนาคม 2024
การตอบกลับจาก ASC วันที่ 25 มี.ค. 2024
We are a NON-SMOKING FACILITY and we do have POLICIES in place for any complaint of a SMOKE SMELL. Our apology for the complete lack of regard for these policies.
I visit this property often. I always feel at home here. The building is older but it has charm. From the artwork to the balconies, it’s a New Orleans vibe. The front desk staff is great and add to that at home feeling and Amanda F especially knows her southern hospitality. I will continue to come back every chance I get
Briderick
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก kpm วันที่ 19 มี.ค. 2024
Hi Briderick, and thank you so much for your review :-) Amanda will be happy to know a guest has mentioned her in a review...that always makes them very happy. Thank you again.
This hotel was affordable and convenient. Staff were wonderful only down sized is that it’s extremely old and in need of some remodeling. In our room some of the carpet was peeling off from the entrance to our rooms.
Natalie
เข้าพัก 1 คืน, มีนาคม 2024
การตอบกลับจาก ASC วันที่ 18 มี.ค. 2024
Hi Natalie, thank you for taking the time to provide your feedback. We are happy to hear that you enjoyed your stay with us.
Hi Ollie and thanks so much for your 5 out of 5! I will certainly pass along to all of our TEAM MEMBERS so they can appreciate your review, too! Please come back stay again soon.
One of the most comfortable beds I’ve slept in when it comes to a hotel stay. Very restful visit. The staff was extremely helpful, accommodating and friendly.
Dana
เข้าพัก 3 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 16 ก.พ. 2024
Hi Dana and thanks so much for your review...we're happy to see you had a restful visit and that the staff was helpful. Please come back and stay again soon.
Had to move rooms 2 times and then they stole cologne and shaver from my bag - terrible experience!
Evangeline
เข้าพัก 5 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 14 ก.พ. 2024
Hi there, we are so sorry you had such a terrible experience; however, we have CHECKED the LOCK AUDIT and NO ONE accessed your room except your card and a housekeeping card. The housekeeper assigned to your room has been with the property over 10 years and we have NEVER had a complaint on her. Please recheck your luggage and perhaps you will find your 'stolen' items. These things often show up.
Building was very clean but also very old and dated with some areas in bad news of repair.
tyler
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก dc วันที่ 12 ก.พ. 2024
Tyler, thanks for the 5/5 rating.
6/10 พอใช้
Keely
8 ก.พ. 2024
Keely
เข้าพัก 1 คืน, กุมภาพันธ์ 2024
การตอบกลับจาก kpm วันที่ 24 มี.ค. 2024
Can you please be more specific as to why the 3 out of 5...we do work hard to make sure our guests experience are a positive experience and not a mediocre experience. Thanks for your review...we will continue to work on improvements.
Very nice n decent old but well kept up not run down and out pleaseant
Jphn
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก kpm วันที่ 2 ก.พ. 2024
Hi John and thanks so much for your review. While this is an older property, we do keep it up as best as possible with cleanliness and addressing maintenance issues in a timely manner. Thanks again!
Linh, thank you for taking the time to review our property. We appreciate the positive feedback and are glad to hear that you enjoyed your stay with us.
Oh I like the place very much only this time the house keeper s wouldn’t release the king room I have pad for so I had got tired of waiting to check in so I settled for a queen room but I pad for a king
Jphn
เข้าพัก 4 คืน, มกราคม 2024
การตอบกลับจาก ASC วันที่ 15 ม.ค. 2024
John, thank you for the 4/5 rating. We are glad that you enjoyed your stay with us. We do our best to accommodate room requests based on availability.
Good place, kids running around being loud is NOT good however. Staff great except for a couple people and maintenance guy is annoying
Michael
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก dc วันที่ 11 ม.ค. 2024
Michael, thanks for the 5/5 rating. We do our best to make sure that all noise related issues are addressed in a timely manner and do apologize for the inconvenience. Could you please provide us with additional feedback regarding the issue with the maintenance employee?
The front desk was really nice, but the hallway looks like titanic, and room too, but also all the technology and stuff in there are outdated and dirty. I paid 122 but would never recommend anyone
Heebum
เข้าพัก 1 คืน, มกราคม 2024
การตอบกลับจาก kpm วันที่ 8 ม.ค. 2024
We are sorry you didn't have a positive experience at the property.
Hi Susan, thanks for taking the time to review our property. We are sorry to hear that your stay was less than satisfactory by your 2/5 rating. Could you please provide us with additional information regarding your stay so that we can address your concerns.
10/10 ดีเลิศ
Robin
1 ม.ค. 2024
Robin
เข้าพัก 4 คืน, ธันวาคม 2023
การตอบกลับจาก dc วันที่ 22 ม.ค. 2024
Robin, thank you for taking the time to review our property. We appreciate the positive feedback and are happy to hear that you enjoyed your stay with us.
10/10 ดีเลิศ
Dwight
30 ธ.ค. 2023
Dwight
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก dc วันที่ 22 ม.ค. 2024
Dwight, thank you for taking the time to review our property. We appreciate the positive feedback and are happy to hear that you enjoyed your stay with us.
10/10 ดีเลิศ
Amy
30 ธ.ค. 2023
Amy
เข้าพัก 1 คืน, ธันวาคม 2023
การตอบกลับจาก kpm วันที่ 31 ม.ค. 2024
Hi Amy and thanks so much for your 10 out of 10 review! We really appreciate you taking the time to submit to the survey. Come back and see us again anytime.
This jotel has completely gone down. The beds were hard and bumpy. The room had 4 large roaches. We were across from the cleaning staff and every morning they were loud and laughing. I called the front desk but it continued for 7 days. We had already changed rooms. My daughter and I will not be staying in this hotel ever again and I will not recommend it to anyone. Awful time.
Kimberly
เข้าพัก 7 คืน, ธันวาคม 2023
การตอบกลับจาก kpm วันที่ 29 ธ.ค. 2023
Kimberly, we are so sorry you didn't have a great experience. We will address the complaints; however, there is ONLY ONE complaint from the rooms you had occupied as I have checked all of the logs.