คะแนนคิดจากรีวิวที่ตรวจสอบแล้ว 93 รายการ
โดย Noeleen จาก Palm Coast, FL
Rating 3Starโพสต์เมื่อ 7 มี.ค. 2014
ข้อดี: The room was nice, the staff were friendly and the breakfast was very good
ข้อเสีย: Timed heat should be adjusted to suit guest's arrival and outside temperatures. More towels should be provided. Dining room tables need to be cleared
สถานที่ตั้ง: The location is fine for an overnight stop, not much to do in surrounding area to justify a longer stay
The hotel in my opinion does not live up to its 4 Star rating. We checked in at 6pm, it was freezing cold outside and There was no heat on in the room when we checked in at 6.00 pm on a very cold, damp evening. I called reception to be told that the heating was on a timer, but that they would turn on the heat. I had to make a second call 15 minutes later because the heat was still not on. It took over 30 minutes before the heat started to come on. 30 minutes in a cold hotel room in winter is not acceptable. The leather armchair in the room had a large gash in it. Only a small bath towel and small hand towel were provided for 2 guests. We paid $30+ for a full Irish breakfast, the dining room was packed and the tables were not cleared of dirty plates/food in a timely manner. Not up to a 4 Star rating standard. I complained to hotel receptionist and also deposited a comment card but nobody has checked back with me despite leaving my email address a week ago. I stayed at the property 2/28
โพสต์เมื่อ 6 ม.ค. 2014
Good hotel close to a customerโพสต์เมื่อ 20 ธ.ค. 2013
Generally good but the food could do with being a little better. Poached eggs for breakfast were excellent but dinner was just really a bar snack, something a little more imaginative would be nice. Generally good and a comfortable hotel.
Lovely hotel on outskirts of Ballinaโพสต์เมื่อ 16 พ.ย. 2013
Highly recommendโพสต์เมื่อ 10 พ.ย. 2013
Booked quite late and got a very good rate. Really enjoyed our stay at this hotel, staff could not be any more friendly or efficient. Room was spacious, clean, restaurant was brilliant good choice on menu very reasonable prices. I do think that it would benifit if it was signposted on the left side of the road as you enter ballina as we did miss the turn.
แนะนำโดย J.Judge จาก New York
โพสต์เมื่อ 30 ต.ค. 2013 บน Hotels.com
We enjoyed our stay very much. Thank you.
สำหรับผู้เดินทางเพื่อทำธุรกิจโดย Nigel จาก East Anglia
Great for me!โพสต์เมื่อ 28 ต.ค. 2013 บน Hotels.com
Hotel is always very clean and tidy, the staff are always friendly.
hotel understaffedโพสต์เมื่อ 2 ต.ค. 2013
ข้อดี: The staff that were worked to the bone were very pleasent
ข้อเสีย: All of the above
Had to wait 15 mins to be seated for dinner, yet there were quite a few tables available. result of understaffing. Furniture in bad condition, chairs anf lounge sofas material torn and springs broken. Drinks glasses left sitting on lounge tables from one afternoon to the next afternoon. Newspapers left lying all over the lounge. toilet bowl in bedroom soiled on arrival
สำหรับครอบครัวโดย S Ross จาก N Ireland
not a four star hotelโพสต์เมื่อ 29 ส.ค. 2013 บน Hotels.com
We were very disappointed with Hotel Ballina. The room was clean but there was a leak on the bathroom floor. We had dinner the first night of our stay and I have to say it was not good. Very little choice on the menu, I ordered chicken goujons which where over cooked and my husband order chicken curry which was liquid soup with a few pieces of chicken floating in it. Fair enough the Hotel Manager did not charge us for the meal only our drinks. I know it is a family Hotel, but there were too many kids running about and you could not get near the bar because of kids sitting at it. There was another family complaining about their room saying they had a stain on the bed and the receptionist replied it was only Lucozade. We came back the next day at 16.00 and our room was not cleaned. We paid for a Deluxe Room and got no free extras like toiletries, bath robes and slippers which were supposed to be complementary.
แนะนำโดย MollyKitten จาก London
What is the annoying noise?โพสต์เมื่อ 14 ส.ค. 2013 บน Hotels.com
The hotel is just off the main road into Ballina. Whilst tidy and with lots of parking available around the hotel, it is not set in a particularly nice location. The room was clean, but not what I consider 4 star accommodation. One bed sheet had a hole in it, the chairs in both the room we had booked were "tatty", our carpet had a stain half hidden by the chair and as a light sleeper I found the low buzzing sound from the box located just behind the door annoying - It was the same in the next room where my children were staying. What was a serious concern though was the access between the rooms we had booked. The doors could only be opened from the room you were in, in the event of a fire we were worried we would not be able to enter the children's room and therefore had to prop their door open with a shoe to ensure we had safe access. I will not be booking a return visit!