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"The property isn't bad but I had a few complications and I'm not sure if the hold up on resolving them is expedias fault or the managements. I ve been trying to get a partial refund due to an issue with booking where I basically paid double. Expedia says they won't answer they say Expedia never contacted them etc. so until that is resolved the rating will be low. If they ever answer I'll raise the review. Either way, not being able to talk to them directly is making me not want to use...

"Great customer service - lived the mini suite, offering great views when breaking from all the activities offered at Venice beach! I will definitely be back."

"Have their own parking but costs $38 per night. The occasional bug will pop up. If you have upstairs neighbors you're not gonna sleep cause you'll hear every step they take on the floor. Overall not worth the money"

"The room was clean but with almost no windows since the windows opened to the patio. I find the pictures in the website a little bit misleading"

"Perfect hotel you walk out and you are on the beach right next to the pier, walking distance literally to a convenient store and restraunts and bars no need to uber any where. There is an outside deck with fire pits and a top deck with beautiful view of the ocean. The room it self is small has a fridge, The microwave is right outside the room in a clean little hall way. This was perfect for our little stay."

"Cheap and good location, the ladies at the reception are super nice!"

"I feel like we did not receive the best experience as when we were leaving we over heard a new guest being told where their restaurant was and a voucher to use. We had not been told this in the 4 nights we stayed so that was a bit disappointing. Overall it was a nice hotel with limited facilities in line with a 2 star but they cleaned our room every day which was very nice. The bed was not as comfortable as I would like but this is very personal but I got to sleep nevertheless. You are on the...

"Unfortunately this lovely hotel is located right next to an abandoned building that is the home of homeless drug addicts. We watched drug deals and people smoking drugs right out our windows each day. Yelling and fighting amongst themselves. Would not recommend for young families."

"Love the room it was cozy and comfortable and clean. The rug was so soft. Only thing is the bathtub could use some restoration. We used the 20% at Cafe Gratitude and it was amazing vegan food."

"I travel quite a bit and this is the first hotel I’ve stayed that I felt was overpriced for the amenities. One Pro to staying here and it was on the boardwalk. Cons: they didn’t clean the room or even at least take fresh towels. The reception guy didn’t have seem interested in trying to help me get checked in at 4 and I had to wait until after 4. My room wasn’t ready at the check in time. I had to park about two blocks away and paid $30 a night. The second night they started charging $18 after...

"Beautiful"

"Problem with hot water. Was usually lukewarm. When hot it would switch to ice cold and back."

"Great breakfast and free towel"

"Overall horrible experience. Front desk has the absolute worst customer service ever. They can’t be bothered to look up from cell phones and the irritation on their faces when you ask anything. Housekeeping and breakfast employees were great. Paid far too much for no AC and apparently it’s not an isolated issue. No apologies. Icing on the cake being stuck in the elevator. Pressed the help button and no help ever came. My husband ended up prying the door open and he lifted me as it was between...

"Very nice and peaceful and very quiet Hotel Stay one day, enjoy and well sleep "

"The cleaning staff are the best."