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"Good customer service"

"Amazing experience, very nice hotel in scenic environment. Many thanks"

"Fabulous staff. Cycled the Shimanami Kaido from Onamichi to Imabari and this hotel was conveniently located in Imabari. Beautifully quiet with stunning views of the sea and shipping channels. "

"The view is great!"

"I felt like I was constantly being watched by the staff at this hotel. I travel a lot and I never felt this way at a “nice” hotel before. I felt very uncomfortable at this hotel due to the staffs that work there. When I went to the vending machine at night, out of nowhere a staff showed up and watched me what I was buying. When I went outside on the terrace to watch the sunset, as soon as I came back inside, a staff walked out to check if I made a mess or not. I wanted to use the laundry...

"The hotel is excellent in condition service and amenities. I would certainly stay in this hotel the next time I visit Sukumo area. "

"Well located, simple and comfortable"

"automated book in was a bit tricky. web booking number didn’t work. search by name ok. asked for lots of input. a bit painful"

"Simple and affordable business hotel. The rooms are a bit small but that is typical of japanese hotels. Check in was smooth and staff were very helpful. It may be challenging to communicate if you do not know Japanese though. "

"The staff worked with us to help us understand all of the information that we needed to know, and the facilities were well maintained and convenient to use."