Costa Sur Resort & Spa offers sunny days and warm service. Enjoy poolside drinks, dine at two international cuisine restaurants, or book spa treatments like aromatherapy and mani-pedis. The helpful staff, beach volleyball, and snorkeling complete the experience.
Located in South Zone, a neighbourhood in Puerto Vallarta, Costa Sur Resort & Spa is in the entertainment district and on a private beach. Puerto Vallarta Botanical Gardens is a popular attraction and the area's natural beauty can be seen at Bay of Banderas and Playa de los Muertos. Malecon and Playa Mismaloya are two other places to visit that come recommended. Discover the area's water adventures with waterskiing and parasailing nearby, or enjoy the great outdoors with ecotours and ziplining. Visit our Puerto Vallarta travel guide
Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)
34 min drive
Restaurants
The Top Sky Bar
4 min drive
Blanca Blue Restaurant & Lounge
3 min drive
Vivaz Buffet
18 min walk
Tamari
17 min walk
Blaze Grill
20 min walk
About this property
Costa Sur Resort & Spa
Catch some rays on Costa Sur Resort & Spa's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the aparthotel's 2 restaurants. Each apartment provides an LCD TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Comforts include a memory foam bed and a down duvet, and guests will also find conveniences, such as a sitting area and a coffee/tea maker.
Costa Sur Resort & Spa offers 205 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This accommodation offers separate sitting areas. Memory foam beds feature down duvets. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils.
Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. 42-inch LCD televisions come with premium cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.
2 outdoor swimming pools are on site along with a private beach and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
All-inclusive details
All-inclusive room rates at Costa Sur Resort & Spa are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Full breakfast available for a fee: MXN 200 for adults and MXN 120 for children
2 bars/lounges
2 restaurants
A coffee shop/cafe
A poolside bar
Couples/private dining
Limited room service
Snack bar/deli
Bedrooms
Bedsheets provided
Down comforter
Memory foam mattress
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shower
Towels provided
Living spaces
Separate sitting area
Entertainment
42-inch LCD TV with premium cable channels
IPod dock
TV in common areas
Outdoor areas
Garden
Terrace
Climate control
Air conditioning
Ceiling fan
Pets
No pets or service animals
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Smoke-free property
Services and conveniences
24-hour front desk
ATM
Blackout drapes
Concierge services
Daily housekeeping
Free bottled water
Gift shop/newsstand
Grocery/convenience store
Iron/ironing board
Luggage storage
Multilingual staff
Phone
Porter/bellhop
Proposal/romance packages
Safe
Safe at front desk
Tour and ticket assistance
Turndown service
Wedding services
Location highlights
In an entertainment district
In the city centre
Near a hospital
Near a zoo
Near the boardwalk/promenade
Near the ocean
On the waterfront
Things to do
Beach volleyball
Gym
Kayaking
Scuba diving
Shopping
Snorkelling
Boat tours nearby
Ecotours nearby
Fishing nearby
Golf lessons nearby
Golfing nearby
Hiking/biking trails nearby
Parasailing nearby
Sailing nearby
Segway rentals/tours nearby
Skydiving nearby
Surfing/bodyboarding nearby
Water skiing nearby
Whale watching nearby
Windsurfing nearby
Ziplining nearby
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
14 floors
2 buildings
205 units
Access via exterior corridors
Banquet hall
Built in 1983
Garden
Policies
Check-in
Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Payment types at the property
Important information
Optional extras
Fee for full breakfast: from approximately MXN 200 for adults and from MXN 120 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Property is also known as
Costa Sur
Costa Sur Puerto Vallarta
Costa Sur Resort
Costa Sur Resort Puerto Vallarta
Sur Resort
Playa Del Sol Costa Sur
Costa Sur Hotel Puerto Vallarta
Costa Sur Resort And Spa
Frequently asked questions
Does Costa Sur Resort & Spa have a pool?
Yes, this property has 2 outdoor pools.
Is Costa Sur Resort & Spa pet-friendly?
No, pets are not allowed at this property.
How much is parking at Costa Sur Resort & Spa?
Self-parking is free at this property.
What time is check-in at Costa Sur Resort & Spa?
Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Costa Sur Resort & Spa?
Checkout is at 11 AM.
Are there all-inclusive benefits at Costa Sur Resort & Spa?
Some rate plans available at this property are all-inclusive.
Where is Costa Sur Resort & Spa located?
Located in South Zone, this beachfront aparthotel is in the city centre and within 3 mi (5 km) of Bay of Banderas and Playa de los Muertos. Malecon and Playa Mismaloya are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Costa Sur Resort & Spa Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.6
Cleanliness
7.8
Location
8.8
Staff & service
7.4
Property conditions & facilities
Rating 10 - Excellent. 523 out of 1325 reviews
10 - Excellent
523
Rating 8 - Good. 462 out of 1325 reviews
8 - Good
462
Rating 6 - Okay. 204 out of 1325 reviews
6 - Okay
204
Rating 4 - Poor. 82 out of 1325 reviews
4 - Poor
82
Rating 2 - Terrible. 54 out of 1325 reviews
2 - Terrible
54
Reviews
8/10 Good
Krishna
29 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Staff were very courteous!
Krishna
Stayed 6 nights in Jan 2026
10/10 Excellent
Iliana
3 Feb 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly staff, bedroom furniture was a little dusty
Iliana
Stayed 5 nights in Jan 2026
8/10 Good
jeff
28 Jan 2026
Liked: Cleanliness, property conditions & facilities, communication
Disliked: Amenities
Rooms clean resort quaint not much goes on one bar one restaraunt not much else around not a party place if thats what your looking for
jeff
Stayed 7 nights in Jan 2026
10/10 Excellent
Victor Mauricio Estrada
10 Jan 2026
Liked: Cleanliness, amenities, property conditions & facilities, communication
Staff so friendly
Victor Mauricio Estrada
Stayed 2 nights in Jan 2026
8/10 Good
Luis
26 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
Great service, excellent food, close to PVR downtown
Luis
Stayed 2 nights in Nov 2025
8/10 Good
Antelia
15 Dec 2025
Liked: Cleanliness, communication
Friendly staff. View was great!
Antelia
Stayed 3 nights in Dec 2025
8/10 Good
Luis
26 Nov 2025
Liked: Cleanliness, property conditions & facilities, communication
The property is clean, the staff is great and the beach is virtually private (a bit rocky and small).
Liked: Cleanliness, property conditions & facilities, communication
Very nice hotel in old town PV right on the water!
Awesome staff! Great restaurant!
Janyce
Stayed 2 nights in Nov 2025
10/10 Excellent
David
16 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
We greatly enjoy our annual trip there. Beach and pool are great. Food in restaurant us very good. Same staff who are wonderful
David
Stayed 7 nights in Nov 2025
10/10 Excellent
Abigail
19 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly and smart staff. Great views. Nice rooms.
Abigail
Stayed 1 night in Nov 2025
10/10 Excellent
ANA G
26 Nov 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great quiet resort. Very clean and friendly service. Only negative is its far from everything but if you want to relax this is the place and if you want to go anywhere transportation is available but of course the cost adds up.
ANA G
Stayed 5 nights in Nov 2025
8/10 Good
Luís Filipe
26 Oct 2025
Liked: Cleanliness
It's an old resort, that needs renovations, but it's very well located with gorgeous ocean views,and ideal to relax
Friendly staff ,kitchen very slow, food almost OK
Luís Filipe
Stayed 1 night in Oct 2025
6/10 Okay
Katherine
19 Jan 2026
Liked: Cleanliness
Staff was great but room was not. No light in the kitchen. No matches to light the stove no coffee pot even after asking 3 times
Katherine
Stayed 6 nights in Jan 2026
2/10 Terrible
Pradeep
22 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
Pros:
The resort offers a beautiful ocean view and a warm swimming pool, which is enjoyable, especially in the evenings. The location is convenient—just off the main road with easy access to transportation and nearby areas. Breakfast was good and fairly satisfying.
Cons:
The rooms were not clean, and clean towels were not consistently provided. Requests were not handled well, and the staff was not very accommodating, which became frustrating over the course of the stay.
Overall:
If you’re looking for convenience, luxury, and a truly relaxing vacation, I would recommend choosing another hotel. The stay felt like more hassle than comfort, and it did not feel like a vacation for us.
Pradeep
Stayed 4 nights in Dec 2025
10/10 Excellent
Katie
26 Nov 2025
Liked: Cleanliness, amenities, communication
This place is magical. It’s very basic so if you’re looking for fancy, it’s not it. But - the views !! We saw dolphins, eagle spotted manta Rey’s, devil manta rays jumping in the ocean. We saw all kinds of fish including angel fish just snorkeling right on that beach. The staff are amazing, the room is comfortable, the food is good. The view though - for the amount you pay, it’s a steal ! We will be back.
Katie
Stayed 5 nights in Nov 2025
10/10 Excellent
Thomas
6 Feb 2025
Liked: Cleanliness, amenities, communication
Staff is great, location convenient and food is good
Thomas
Stayed 10 nights in Jan 2025
6/10 Okay
Sheryl Ann
14 Nov 2025
Liked: Cleanliness, amenities, communication
Disliked: Property conditions & facilities
The staff was courteous, they accommodated a room change to have access to improved wifi, the pools were well maintained and there were activities available. Unfortunately, the elevator in our building was out of order for the last five days! As seniors with breathing concerns, this seriously impacted our ability to use amenities.
Sheryl Ann
Stayed 10 nights in Nov 2025
10/10 Excellent
Rosalio
14 May 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
nice and quiet. very friendly staff.
Rosalio
Stayed 3 nights in Apr 2025
6/10 Okay
THOMAS
30 Jan 2026
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities, communication
The place has lots of potential, and lots of problems. Our only problems were no lock for the room safe (you have to wait until someone who has one checks out) and no frig. Other guests had no water, the bed room flooding if shower run, key card not letting them into the room, no bath towels. Often out of pool towels. Can't drink tap water. On check in, you are required to pay a large deposit which is applied to purchases (balance returned on check out). We were not told that when we made reservation. Rumor is that deposit is because hotel has trouble making payroll. Watch out for convenience store. Prices not marked and some are excessive. Supposedly floors 7 and 12 have been remodeled. Our room on 13th floor showed years of wear and tear, but housekeeping kept it clean. Food was surprisingly good. Management needs to put some money into the place (more safe locks, frigs, pool towels).
THOMAS
Stayed 7 nights in Jan 2026
10/10 Excellent
Emma
6 Apr 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
I loved this resort, the people who work there are very accomodating. I loved the fact that you can whale watch right from your balcony window!
Great Food and Great drink specials!
Emma
Stayed 4 nights in Mar 2025
10/10 Excellent
Tracy
13 Mar 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice hotel 15 minutes south of the Romantic Zone in PV. Great views, clean.
Tracy
Stayed 2 nights in Mar 2025
8/10 Good
Bernadette
1 May 2025
Liked: Cleanliness, communication
It’s an older property so everything is a little bit older, but the staff very friendly and helpful
Bernadette
Stayed 6 nights in Apr 2025
10/10 Excellent
Amanda
14 Dec 2024
Liked: Cleanliness, communication
Great service and great people.
Amanda
Stayed 10 nights in Nov 2024
2/10 Terrible
Kevin
19 Jan 2026
Disliked: Cleanliness, amenities, property conditions & facilities, communication
I really wish I could give it a zero star. Where should I start?
1) wedding loud music until 12:40am. Felt the constant base in the room while trying to relax. Kept awake until 3:30am coping with the nervous energy. We did get d get a 24 hour notice on the door but nothing else.
2) everything that can be broken was broken. Patio door and paint coming off the frame. Door key reader no battery. Zero wifi in the room. Talked to neighbors and all had the same issue. Safe with no lock. Lol. You can't make it up.
3) badly needs a renovation. See shower picture.
4) When talked to the front desk guy, he said please leave a review, which is what I am doing. The two groups in front me also said they were going to leave bad reviews and he proactively offered them a QR code card. Yep, you read the correctly.