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"Easy access to rooms. Extremely clean. Well maintained. Very accommodating staff."

"We stay here every year for our annual waterfall visiting trip. The previous three years, they had a hot breakfast. But this year it’s just cereal, waffles, bagels or toast, and yogurt. Just wish they’d add muffins, fresh fruit like apples or oranges, and cold boiled eggs, if they are minimizing. Bed was comfy as usual, and their inside pool is the best! Customer service was wonderful. Will return next year."

"I am writing to bring to your attention a concern regarding a recent stay at the Colonial Inn Franklin that I booked through Expedia. This was my second stay at this establishment, with my first stay taking place from May 13–15 and my most recent stay beginning on July 22. During my first stay, I was assigned Room 109. This room is located in a dark back corner of the property, has spotty internet service, and offers limited access to parking. When I checked in on July 22 for my second stay, I...

"We arrived at the property outside. The property is old and outdated. Inside of the property is old and outdated. None of the emergency light fixtures in case of an emergency. None of them worked. The elevator was old. The room was clean. Staff was pleasant, but I wouldn’t stay there again."

"We just had our 2nd visit this year. We love the Dillard House . We enjoy sitting on the porch in the rocking chairs. It's nice to have a nice quiet (some construction) place to reconnect with nature. We will be visiting again ."

"Check in staff was friendly. Assigned room was musty because of a large water stain in ceiling. Moved to a second room which was better. Good clean beds and bathroom. stained or rotten floor trims. Small flies in bedroom and bathroom. Sink inside the room by the bed, not inside the bathroom. Definitely rooms need repair and update. Would only stay in an emergency."

"Staff was friendly and helpful, room was very comfortable. The hall carpeting and bathroom caulking, although clean, looks a bit tired and worn. Safe location, good parking and easy to get in/out."

"My family and I have stayed at this location 3 times as this is an excellent "base camp" to enjoy the local mountain scenery. Each time has been better than the last. Our family appreciated the proximity to local shopping. Our rooms were clean as were the rest of the facilities. We have stayed in winter, early spring and the latest was in the summer and the kids really enjoyed the pool."

"Lovely property within walking distance from Main Street. Very helpful staff. The breakfast was fresh and delicious. Highly recommend it."

"Linda and Mike were outstanding hosts and welcoming to us. They were accommodating to special diet needs, and anxious to meet our requests. Food was delicious, the sitting area was cozy and our room was perfect. If it were possible we’d give 10 stars. Mike us a tour of the mill and a history of the property that made the whole experience fulfilling. "

"The only thing I would mention is that my bed was a little too firm for me Other than that, I thought the Marriott hotel was excellent in every way"

"Really enjoyed our stay. Frenchie was very helpful, friendly, and a pleasure to converse with. Rooms are clean, staff are polite and friendly. We will stay there again when we come back to Franklin."

"Electric decor much is worn. Mini splits annoying - always trying to self adjust and seem to have significant out air (many nearby fire pits). Nice shower but hand held holder broken. Microwave large and had issues. More of a mini bar than fridge. Great location but on highway. Dark with all lights on"

"Very clean Excellent staff Inviting fireplace Super pet friendly Great location"

"Very clean, nice room."

"I've stayed at Bridge Creek several times. It is consistently clean and comfortable. It is in the heart of Clayton, and just steps from the shops and restaurants along its main street. Parking is available along the side of the hotel on the street, and in a parking lot steps aways from the side entrance. I've never had an issue parking there. They offer free coffee in the mornings, and have a limited selection of food and drinks for sale in the lobby. There are several breakfast options...