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"We were sent to a room that was already occupied !! Only upon entering we encountered a man coming out the shower as surprised as we were It took another 45 minutes to sort a room and at no time did anyone say sorry!"

"The location was easy to find using satnav and the access is very easy. There is ample parking in a quiet location. An unusual feature is that all rhe rooms are purpose built modern units detached from the much older public house part which also houses the restaurant. There is also a beer garden area with some shade. The benefit of this layout is that there are no staircases or lifts to navigate to get to your room. My room was exceptionally large, and my first impression was how cool it felt...

"Fabulous relaxing hideaway outside the city, great bed great staff and good restaurants. A lovely base to use to visit Norwich and surrounds."

"The Hotel looked excellent - unfortunately we weren't able to stay there - why? Because the hotel was closed for refurbishment - and EXPEDIA failed to notify us prior to travelling - and also EXPEDIA refused to share our phone number with the hotel so they were unable to inform us in advance of our arrival - fortunately the hotel staff were able to assist us in gettinga ccomodation nearby. Unbelievably EXPEDIA is also now asking us to review our stay despite being advised - again - that the...

"We stayed for a short weekend in Norfolk, decided on this stunning hotel. Was welcomed nicely in by the reception desk staff, room was spacious, clean and had everything we needed. Woke up to a lovely breakfast buffet both mornings. The golf course was impressive to see, even though we don’t play it ourselves. Had our final evening at the bar which had lovely drinks menu and bar snacks. Young waiter who chatted with us was so polite and funny. The only downside was that the pool was closed for...

"The breakfasts were good, although they weren't included, but it was hard to get an evening meal. The room I stayed in was near the road and boiler/ air conditioning so it was very noisy so I slept very badly. The fire alarm went off early in the morning and we didn't get any information from the staff so didn't know if it was safe to return to our rooms. Although geographically it worked well I wouldn't stay there again."

"Room was nice , shower was good . All round perfect for my needs and parking was handy"

"Breakfast was a late start but staff were happy to provide a traveller coffee and sandwich to send me on my way. Food good and good staff. I would stay again"

"Excellent stay and would definitely book again when in the area, thank you"

"What a lovely stay, we stayed in the print room which was the perfect size, very homely and welcoming, overlooking the market square. Communication with The Dial House Team was via WhatsApp, they responded straight away and were always happy to help. The location is perfect being 30 minutes drive from some great sights. Breakfast was lovely, huge croissants. Honestly can’t fault anything. I’d definitely recommend and would love to stay again, I want to try one of the other rooms as they’re all...

"Evening meal a bit like faulty towers; eg, waiter knocked drink over & expected us to pay for replacement, (no, we didn’t). Large, dark stains on all carpets. Breakfast was a fiasco; had to request many essentials, eg teaspoon, tea pot, milk, tea bags, etc. The bar ran out of beer/lager every night. I could go on, but not enough space or time. Essentially I believe many faults were down to staff shortages."

"Excellent room with separate sitting area and tea/coffee/milk/ cereal and juice. Looked out onto garden area. Extremely comfortable. Parking spot. Highly recommended. Very helpful host."

"Friendly staff , helpful with storing bikes and lovely room"

"Lovely breakfast staff could not have been more attentive or kind"