When me and my Family Arrived, there was shooting across the street, when we went into the hotel, there were scary men sitting in the Lobby, when we went to check in the cashier stated that the Hotel will be closing down on Sunday then she gave us a room that was occupied and someone had just gotten out the shower,we had to find another Hotel Immediately! This wasn’t what was Advertised!
It’s was a great and wonderful experience. Peaceful!!!
Shakeya
เข้าพัก 2 คืน, มีนาคม 2022
2/10 แย่มาก
James, Southfield
เดินทางกับคู่รัก
6 มี.ค. 2022
The reservation at Radisson Hotel Memphis was cancelled by the company with no warning. Left having to scramble to find a place to stay. Terrible customer treatment. Won't be using Radisson again!
Arrived at 1230 am after a long trip and had to leave early because the rooms are humid , have a chemical smell and AC doesn’t work. Staff tried to move us rooms at 4am. We tried a total of three rooms and ended up leaving at 4am because of how hot it was. It appears they are renovating this hotel and should not be open but are trying to press through regardless of inconvenience to guest. I would never consider a Radisson again. To top it off I was traveling with three small children and we initially planned on getting back on the road at 9-10am.
Staff was very unprofessional, room was not clean. Very disappointed the lobby makes you feel as though you are walking into a 5 star luxury hotel just to end up in a 3 star room with 1 star customer service