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Jen Manila by Shangri-la

4.5 star property
Luxury Pasay hotel in Malate with free parking

Choose dates to view prices

Photo gallery for Jen Manila by Shangri-la

Executive Suite, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace
Outdoor pool
Property entrance
Executive Suite, 1 King Bed | In-room safe, individually furnished, desk, laptop workspace
Daily buffet breakfast (PHP 800 per person)
Located in the heart of Manila, Jen Manila by Shangri-la offers a luxurious retreat with an outdoor pool and kids' pool. Enjoy breakfast at Latitude, unwind with dry cleaning/laundry services, or explore nearby attractions like the Philippine International Convention Center.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Parking available
  • Gym

Room options

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About the area

Map
3001 Roxas Boulevard Pasay City Metro, Manila, 1308, Pasay, National Capital Region, 1305

Getting around

  • Manila Paco Station - 4 min drive
  • Vito Cruz LRT Station - 13 min walk
  • Manila (MNL-Ninoy Aquino Intl.) - 21 min drive

About this property

Jen Manila by Shangri-la

Luxury hotel near Philippine International Convention Center
Located close to Cultural Center of the Philippines and Manila Yacht Club, Jen Manila by Shangri-la provides a poolside bar, dry cleaning/laundry services and a gym. The on-site Asian cuisine restaurant, Latitude, offers breakfast, lunch, dinner and children's meals. In addition to a conference centre and a snack bar/deli, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self-parking, plus valet parking (surcharge)
  • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and multilingual staff
  • Luggage storage, a banquet hall and 5 meeting rooms
Room features
All 308 individually furnished rooms boast perks such as laptop-friendly workspaces and air conditioning, as well as amenities such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with bidets and shower/bath combinations
  • HDTVs with cable channels
  • Electric kettles, daily housekeeping and desks

Languages

English, Filipino, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Valet parking on site (surcharge)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: PHP 800 per person
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Latitude

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Conference centre
  • Coworking space

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 19 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • HDTV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1228.50 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 2000

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately PHP 800 per person
  • Airport shuttle fee: PHP 900 per vehicle (one-way, maximum occupancy 2)
  • Rollaway bed fee: PHP 1228.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

We should mention

Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property

Property is also known as

Hotel Traders Manila
Manila Traders
Manila Traders Hotel
Traders Hotel
Traders Hotel Manila
Traders Hotel Manila Pasay
Traders Manila
Traders Manila Hotel
Traders Manila Pasay
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Frequently asked questions

Does Jen Manila by Shangri-la have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 9:00 AM to 7:00 PM.

Is Jen Manila by Shangri-la pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jen Manila by Shangri-la?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Jen Manila by Shangri-la?

Check-in start time: 2 PM; check-in end time: anytime.

What time is check-out at Jen Manila by Shangri-la?

Checkout is at noon.

Does Jen Manila by Shangri-la provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 900 per vehicle applies.

Where is Jen Manila by Shangri-la located?

Located in Malate, this luxury hotel is within a 10-minute walk of Cultural Center of the Philippines and Manila Yacht Club. Philippine International Convention Center and Rizal Park are also within 2 mi (3 km). Vito Cruz LRT Station is 13 minutes by foot and Gil Puyat LRT Station is 20 minutes.

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Jen Manila by Shangri-la Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 1000 reviews
Rating 8 - Good. 380 out of 1000 reviews
Rating 6 - Okay. 102 out of 1000 reviews
Rating 4 - Poor. 41 out of 1000 reviews
Rating 2 - Terrible. 19 out of 1000 reviews

8.4/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

VIRGILIO JR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay, safe, easy access, and definitely worth it!!!!
Stayed 5 nights in Jul 2022

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing
Stayed 4 nights in Jul 2022

8/10 Good

Jesyca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and kind..thank u for taking care with us in our stay
Stayed 2 nights in Jul 2022

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice as always, good experience and great staff
Stayed 1 night in Jul 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just booked here a few nights from the 9th -12th and decided to rebook for the 25-30, as my decision came with an amazing view of Manila bay, club lounge privileges and great friendly staff. Location is great as well
Stayed 3 nights in Jul 2022

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire staff was friendly and helpful. I would definitely be interested in staying again
Stayed 1 night in Aug 2022

10/10 Excellent

GRELYN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safety, security, staff were accomodating & helpful. Clean, Great foods for breakfast.
Stayed 1 night in Jul 2022

10/10 Excellent

ILUMINADO

Liked: Cleanliness, staff & service
Staff friendly and helpful
Stayed 1 night in Aug 2022

10/10 Excellent

Johnny Rex

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are very accommodating
Stayed 1 night in Jul 2022

10/10 Excellent

Mark Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is clean and neat. The staff is friendly and helpful.
Stayed 1 night in Jul 2022

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are super friendly and helpful. Make you feel welcome.
Stayed 1 night in Aug 2022

10/10 Excellent

Berna Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff has been very polite and professional
Stayed 4 nights in Jul 2022

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend. Staff was attentive, nice and welcoming. They went out of there way to make the stay comfortable. The room was very good.
Stayed 1 night in Jul 2022

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly. The room was great. The lounge club was disappointingly only open until 9pm.
Stayed 3 nights in Jul 2022

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

always good

The club lounge facilities didn't seem as luxurious as before, and we missed Ruby the Club Lounge manageress who recently moved on, but a great place to stay as ever. Breakfast is amazing.
Stayed 1 night in Aug 2022

10/10 Excellent

osamu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay again

All good conditions Thank you for late check our service Staff are kind and total value are reasonably
Stayed 4 nights in Jul 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grest stay friendly staff

Had sn smazing time here the staff are customer friendly. The only issue and a small one was that there was only one restaurant with limited menu. The building seems to need some attention but nit enough to ruin our time there.
Stayed 7 nights in Aug 2022

8/10 Good

Lucy

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
I've always stayed at this hotel each time I travel back to Manila to catch my flight back to Melbourne for the following reasons: location (close to the airport), beautiful view of the roxas boulevard and manila bay from the club lounge, good staff service and food. However, the gym can use some new equipment and maintenance.
Stayed 3 nights in Jul 2022

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service, amenities
Location is good if you want to visit historical sites. Good employees. The hotel is getting old and needs upgrades. Replace the carpets with tile flooring. Carpeting was damp.
Stayed 3 nights in Jul 2022

8/10 Good

Roy q

Liked: Cleanliness, staff & service, amenities
location. I did found a flying cockroach during stay in our room. address this situation in the front desk and their were apologetic.
Stayed 1 night in Jul 2022

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The location, food and facilities are definitely the plus factors of this hotel. However, I booked for a club room and both rooms given have problems. The 1st room provided had a broken door knob while the 2nd room had water trickling from the ceiling. Definitely they need to check the condition of the rooms prior to check in of customers.
Stayed 1 night in Aug 2022

8/10 Good

Richelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was a good experience. The room is not that big but the breakfast buffet is so good!! They offer Filipino food and even made-to-order omelettes, delivered to your table! The staff is so friendly! One cleaner came by and I said I don’t need it cleaned then he offered everything else like, “do you want this? How about this?” Offering toiletries, towels, to take the trash out.
Stayed 1 night in Jul 2022

2/10 Terrible

Torsten

Disliked: Cleanliness, property conditions & facilities
Rooms are 50 years old. Extremely old carpets. AC is very loud. Street noise.
Stayed 1 night in Jul 2022

8/10 Good

Steven Edward

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are great… spacious , quiet, comfortable. Security personnel were friendly however I felt we were walking into a military base. Receptionist friendly and helpful. Restaurant staff are never smiling and both on duty were inattentive to us. Room service attendant very hospitable and professional. Menu was very limited in all outlets. General manager was very accommodating with a special request. We are regulars and will continue to return as we love the location and consistency experienced
Stayed 3 nights in Jul 2022

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always an amazing place to stay… all aspects are great.. except… still some unfriendly evening staff in the main restaurant… not attentive… restaurant closes at 10pm but restaurant staff told us at 9:39pm that it was closed! Had to cause a bit of a fuss to get them to serve us… then staff clearing the buffet were making unnecessary noise as if they were being spiteful… even though we were done eating and left by 10:35pm
Stayed 1 night in Jul 2022