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"Las amenidades de las fotografías no están incluidas, en ninguna parte explica que tiene un costo de £17.50 por persona, desde las 11 AM hasta las 5 PM"

"Worth for this price"

"I was allocated a tiny room with no air conditioning. Shower also didn't work. In fairness, when i reported problems, staff quickly put it right. I paid £288 for 2 rooms which i feel were very substandard. However staff were excellent and food was good."

"I thoroughly enjoyed staying here. Its proximity to the train station was appealing to me, but I liked the location for many other reasons as well — close to shopping, restaurants and sights while still being quiet. The staff was excellent and the spa a wonderful indulgence. I was in a suite and loved the huge sofa to relax in!"

"The staff were really friendly and helpful, the room was a bit tired overall it was a nice relaxing stay. One thing was that we didn’t find out from Expedia that the hotel had scaffold all around it until we’d paid for the room, a bit naughty but still the weather was good and the breakfast was nice "

"For the grandeur of the hotel, the breakfast was not the best for the money self service with tinned mushrooms and the sausages not the best, plus not very hot. And another thing is they charge for parking, a hotel situated away from any means of getting there other than by car with plenty of land you should not be charged to park at £13.50 a day when simular hotels at the same rates do not charge. It is a very nice art deco looking place with a lovely spar and pool."

"Great character in the centre of the city"

"Staff were kind. Bedding clean. However, the room was very dusty, headboard ripped, shower had to hold it to use it, we found the bed to be very uncomfortable."

"Great place to stay on the canal with limited parking, staff very helpful and friendly, would definitely stay again 👍"

"Nice hotel stayed here previously and it was great , so booked to return for a special occasion with friends, contacted the hotel prior to visit to ask fir rooms on the same floor preferably near to each as we were celebrating 2 special birthdays Unfortunately this was a complete waste of time as when we arrived we were one on the first floor and the other on 4 th So disappointed they supposedly upgraded us but to floors 3 and 4 still not together such a a disappointing experience "

"Most of the staff very good,breakfast vgood selection,nice to have 11am check out.."

"All excellent except dogs permitted indoors. I agree with assistance dogs but 2 of my travelling companions have had adverse experiences with dogs. One was bitten by a family pet the other chased down the street by a Rottweiler that had escaped through a fence. Given that neither of those attacks were reported there must be more than double the 24,000 annual reported attacks. In addition hygiene can be an issue if dogs go into food serving areas! Since the pandemic there has been a proliferation...

"Disappointed that the EV charger was not available as this is the main reason I stay at the property"

"Perfect stay, will find a reason to return"

"No elevator"

"Hotel is in great location, some things slightly dated in the hotel but great location. When booking ran reception and was just quoted price Expedia were offering, surely booking directly should be cheaper."

"The beds were very comfortable, but the fixtures in the bathroom could be better. The soap dish in the shower was very rusty and hanging off the wall. The sink taps needed a good clean. I tried using the hairdryer but it hardly had any power to dry my hair and looked unsafe to use as it went bright orange when I turned it on. I did mention this to a member of staff and he said he would bring me another hairdryer but he didn’t"

"Staff are fantastic. AC didn’t work in my room during a heatwave and they wasted no time moving me to another. Easy check in/out. Great for a night’s stay."

"The price was excellent for the stay that I had."