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"Best service ever"

"The pool was amazing, super warm and clean. The rooms are nice and clean. "

"What you get is more than what you pay"

"Let me start off by saying before we even checked into Inn of the Governors I had a friendly, positive and customer oriented experience via phone and email with Becky at the front desk. She was on point with all my questions and provided me with some great recommendations during our stay. Thank you Becky, it was a pleasure meeting and chatting with you after our arrival!🤗 Our deluxe room was clean and very comfortable. The daily breakfast that was included in our stay was cooked to order and...

"Front desk staff often not well informed and there was attitude a couple times instead of courteousness. Cleaning staff making loud banging noises by letting hotel room doors slam shut. Unsafe curbs of uneven cement between hotel stairs and parking area. Rooms dark, poor lighting making it hard to see when packing. Otherwise it’s a nice place with beautiful decor and close to plaza. "

"The environment was unique and peaceful, and the SW decor was charming. The staff were attentive, friendly, professional, and very welcoming to my two dogs. The other guests were extremely friendly as well. The DT location is perfect for walking to galleries, museums, and dining."

"Clean room, old building, recently remodeled pool area that was awesome! “Living room” great for happy hour (get there before 6pm). Within walking distance of the town square. Great options for in-room service, not any more expensive than the nearby restaurants."

"Staff and service was excellent. Rooms were nice and very clean. My biggest complaint is the pool was closed and that was not mentioned on their website, our one main reason we picked the property so kids were pretty bummed. Overall, would still recommend and stay again. "

"La Fonda is completing some renovations, so that was the only surprise at check in. Would have appreciated a notice before arrival. Lobby bar closes at 9 pm, a little early on a Friday/Saturday night. "

"GREAT!"

"The staff were friendly and room was clean. Having parking was really nice. I wish there would have been something stated in the amenities about season A/C and no elevator. We got a room starting with a 1 which I assumed was the first floor but was sadly mistaken when we opened the door to a nice long set of stairs. Thankfully we were capable of climbing stairs and travel with a fan. Again, it's a pretty hotel but those two things (A/C and stairs) were a deal breaker."

"We all love The Embacys,,this one just a bit dated and elevator briefly stopped working (and we were on 8th fl) "

"Pet friendly and beautiful property!"

"👍"

"Nice property. Close to the plaza and shops. I’d recommend "

"Check in was easy and staff was helpful. The room was great for our family of 5."

"Clean room, good parking, friendly staff"

"Absolutely beautiful place. Employees were wonderful and so welcoming. Location was perfect. Would love to come back again. "