โรงแรมและที่พักในเม็กซิโกและอเมริกากลาง

"After checking in and obtaining our wristbands, Gabriel became our guide as we started our adventure. Gabriel was super friendly, very approachable, attentive to every single one of us and brought a positive energy which was exactly what we needed at the start of our trip. Despite not having to, Gabriel helped us with our luggage to get to our rooms and made sure we were all set to go even after we first checked out our rooms. He remained patiently outside and ensured that we were set up,...

"Ok I want people to know I have stayed here maybe 8 times over the last 20 years, its been about 9 years since we last stayed. The staff, food, beverages and spa excellent. However, the nightly entertainment was not good, one night it was downright vulgar, I think it was karaoke night, the other shows were not that good. We stay in the excellence club which is supposed to be for excellence club guest only. They don't police it, we watch people make out in our pool it was awful, the staff didn't...

"Miguel at the swim-up bar was awesome, food was delicious, the only thing they need is better security, the people get really drunk at the pool and start fighting,"

"Good experience"

"The food was amazing. The service was amazing. I would definitely go again and recommend my friends to go. The location was also perfect. Super close to local supermarkets and grocery stores like Walmart and Costco. The downtown was also a 7 minute drive away. Incredible experience"

"Clean, fast, awesome service. Will definitely come back again"

"Excelente la comida pero la playa no sirve"

"Staff was great"

"Un lugar divertido para la familia."

"When we arrived at the property, we learned that 2 out of 3 pools were closed. Our son was very disappointed after learning the kids pool was closed. The first day there was a total disappointment, closed pools, overcrowded not at all family friendly pool (the one left), felt like a spring break vibe if you know what I mean, no beach chairs in the sand. The room is comfortable and modern, however the bathroom is very weird with 0 privacy. Toilet and shower have glass doors without locks and gaps...

"Loved everything about the room and service was top tier!"

"We had a wonderful family stay at Moon Palace The Grand! The resort is beautiful, with so many activities and entertainment options. The spa was absolutely worth it, and the shows at the auditorium were amazing! 🎭✨ For restaurants, our favourites were Tavola Italian, JC Steakhouse, and Carvao Brazilian—definitely the best dining experiences during our stay. And the highlight for us was the golf course pool with its beautiful view—so peaceful and relaxing! ⛳️🌴 Overall, a fantastic family...

"Súper recomendado!!! Todos son muy amables, quedé encantada con el trato que nos dieron en este hotel, la verdad vale mucha la pena, las instalaciones de lujo"