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"I recently stayed at the Novotel City Centre for work, and both the hotel and its location were excellent. Unfortunately, I was overcharged by a taxi driver upon arrival at the airport, who demanded 40,000 KZT for a ride that should have cost only 10,000 KZT. However, a member of the hotel staff, Adil, went above and beyond to assist me. He promptly reviewed the hotel’s CCTV footage, identified the taxi involved, and contacted the taxi company on my behalf. Thanks to his intervention, the...

"Amazing place, very convenient. "

"Very noisy, the restaurant in the hotel plays the music very loud until 5 a.m."

"Nice place. "

"Good location , close to the main areas of Astana"

"Perfect location. Clean apartment."

"Buon livello generale, pulito, ottima spa"

"Good place"

"Great stuff , quite area "

"Fantastic property. The staff at the front desk could be a bit less robotic and learn a more friendly demeanor, otherwise everything about the property was amazing. "

"The lobby is absolutely stunning! The hotel has great room service, spacious rooms, easy to walk to popular locations from, and a very good stay in general. The staff was exemplary."

"Very nice, affordable hotel. Great staff and good food. I would recommend staying here! Not far from airport."

"All inclusive hotel. They area is new one. Is nothing around, but they manage well, you dont need to go out of the hotel, only issues is about isnyou need to buy medicinal, but removing that is perfect place to be."

"A few restaurants around"