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"No air conditioning."

"The hotel is solid, well-located and a bit ordinary. Breakfast is a bit meh. BUT - we were travelling with a wheelchair and the place is wonderfully accessible and the hotel staff super helpful. The accessible room was excellent. As some reviewers have noted, a large powerchair might have trouble with the elevator, but even so i think you could make it ;) we had a small powerchair and it was no trouble. All in all a lovely stay - if I were alone I'd still probably pick a quirkier hotel, but for...

"The location is wonderful especially since there is a ferry service & all types of public transport available close by on either side of the Thames. The property is very quirky & cute & very Euro, from this American’s perspective (a compliment, to be sure). Breakfast is quite a convenience. Rooms are very clean! I was there during the heat wave so the temp in the rooms was the only discomfort, but the place is so charming, I can overlook it and definitely stay again!"

"Really nice hotel, great location and friendly staff. Room was decent, a little awkward due to layout but manageable as I was travelling alone. Some noise early in the morning which woke me up both days and everything was done digitally from checking in/out and room key. Hotel is less than a 2 minute from Earl's court station and plenty of restaurants and coffee shops nearby. Supermarkets and a Boots too."

"The receptionist name "Aylin" very very kind and helpful. She is a first impression for the first day of my UK trips. The room is very clean , good bathtub , big ben view in my room so good (Room type : Suite with bigben view). If you need anyhelp or anything i phone called and all of the staff help a lot. I recommend you to stay here. Hope to meet them again!"

"Breakfast was good and Romero (i hope I spelled it right) was such an amazing member of staff his energy made the stay really fun"

"Great location, the most attentive staff, and comfortable modern looking and very secured lobby and other secured amenities."

"I usually don’t write reviews, but our experience at this hotel was so great that I felt I had to share it. London was the last stop of our European trip after visiting three other countries, and because of our schedule, we booked this hotel at the very last minute. From the moment we arrived, we were welcomed by Selin at the front desk, and she was absolutely wonderful — so friendly, kind, and helpful. Since we had two separate reservations, she went out of her way to email her manager,...

"Nice location"

"The room was clean however, not having air conditioning on these 90 + degree days was absolutely awful. If the temperatures are mild, no problem."

"Posizione ottima per visitare Londra e i dintorni. A pochi passi dalla stazione di King’s cross. Hotel pulito e in ottime condizioni. Camere pulite e confortevoli con il minimo indispensabile. Colazione buona e abbastanza varia anche se forse mancava qualcosa per il salato. Personale disponibile e gentile. Consigliatissimo"

"Great location within walking distance to Buckingham palace, Royal Mews, Big Ben and Westminster Abbey. Great restaurants near by and a self serve market for sandwich and drinks across the street. Clean rooms, great showers and quiet."

"The room was terrible and overlooked an inner brick courtyard. We ordered a bowl and spoon be sent up from the front desk so our son could eat some cereal and no one ever showed up. We’ve stayed there before and loved the experience and location, but I think I’ll try a new hotel next time. Bummer because it’s close to the tube station."

"Completely awesome. Will stay there again"

"A/C was great in the 94 degree heat! Being next to Victoria Station was a big advantage and the staff were very gracious with every encounter."

"The Hub is a great value for your vacation money. It was clean and the breakfast was very good. I appreciated the friendliness of the staff."

"The St Giles has undergone a drastic transformation under new ownership, and unfortunately, it’s all at the guest's expense. The once-standard amenities are gone: no in-room tea or coffee, and even basic towels are no longer a guarantee. To top it off, they are now charging a staggering £10 per item for luggage storage. With a pushed-back 3 PM check-in and stripped-back facilities, it feels like every basic service has been 'unbundled' just to price-gouge. Truly a shame to see such a central...