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"10/10, perfect as a solo female traveler arriving late at night. The shuttle was there when I landed, very quick trip to the hotel. The staff were very friendly, welcoming, and professional. It felt very safe. Huge room/bathroom, very clean and seemed newly renovated. Comfortable beds . 100x nicer than the $400/night hotel I was at in Chicago. Highly recommend for all airport layovers. "

"Excelente hotel, limpieza, orden, buen trato del personal. Y el desayuno delicioso. "

"Todo ok"

"Me encantó y volvería de nuevo"

"I thought my room came with a bottle of wine when i booked they said no "

"The relaxation garden "

"Very nice hotel. The reception doesn’t look particularly nice but the rooms are amazing. The staff was also friendly. The hotel doesn’t have a gym but they suggested a park nearby where one can exercise. "

"We stayed two nights, with a 6AM departure the second morning. So we only have the chance to try the morning breakfast once, but it was fantastic. Did not try the pool or sauna. We were chauffeured to/from airport and on our tour of Quito, so cannot really comment on ease of access to transit or the city. But there was a convenience store across the street for water/snacks and a number of cafes nearby. We tried the attached restaurant for dinner, and it was decent. On the third floor...

" Excellent place to stay. I loved my stay and when I have the opportunity; I will stay again."

"Excellent service José at the bar was a wonderful so kindness."

"Great views of water fall from the window. Good location, easy walk to city center. They have 2 good restaurants and nice coffee shop in premises. "

"The pool is lovely if you love cold water. You have to make sure you put correct number of people or they question you. "

"The Staff is Amazing super friendly and breakfast is awesome. 10 starts.. I recommended the Sheraton in Guayaquil over any other Hotel. "

"The rooms were very comfortable, the jacuzzi was a very nice surprise for us, the weather was a bit cold so we had a very good time there. It has a very convenient location you can walk to many places. The breakfast was very good and the staff was very kind. "