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"Todo fue bien "

"We had minor issues with AC being always on, and the thermostats not kicking in. There was also a clog in the AC unit and cause leaking from the ceiling. The road to the resort needs work. There is a 10 minute stretch that’s really nerve wracking if you are coming in for the first time when it’s dark, and you worry about the damage to the vehicle. Other than that, it’s a great place and does deserve all the 5-stars. "

"The service was exceptional; everyone was nice and friendly willing to help and made the stay enjoyable. "

"Loved the food options. 2 different pools, one with a lot of activities and one more quiet. The staff was outstanding. Big shout out to Gina, our server in the Cafe and Alba our hostess. Drivers Heiner and Nelson made our transportation around the resort personable and enjoyable. We were treated as friends rather than guests. The head concierge Josue was attentive to our every need and the ultimate professional. "

"Best hotel ever! Definitely coming back"

"Superseded expectations for price. Good value. Stephanie from guest services was especially helpful. "

"I loved this property and would definitely stay again if I visit this part of Costa Rica. The buffet menu changed every day so you could try different dishes for breakfast, lunch, dinner. The restaurant had a set menu but the options were delicious. The staff were friendly, the facilities were clean, there’s A LOT of wildlife. In terms of entertainment on property (I stayed during the off season) there’s two pools that play music, a gym, a game room/volleyball net, and a pool table in the lobby....

"We had a nice big room for a family of six. The property was fun to explore and the breakfast had many options."

"The room was spacious and clean. The beds were very comfortable. The place is a beautiful oasis. Excelent food and customer service too. "

"Es el paraíso, pura tranquilidad y descanso, me cambié a otro Tabacón para conocer y simplemente no tiene comparación, en Volcano es 100 pc naturaleza, vista al volcán hermosa, tu terma si la pagas vale la pena y su terraza, descansas como bebé . "

"Everything about this property and staff is 5 stars! Impeccable grounds. Very safe, two checkpoints. Staff was friendly and made you feel at home away from home. I highly recommend staying here over the Westin. The reserve is absolutely gorgeous. I am letting all of my family and friends know about this beautiful slice of paradise and hope to come back soon."

"exellent"

"Excelente experiencia"