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"We have stayed here twice and have really enjoyed our stay each time. The staff are very nice and helpful with any requests. I look forward to coming back again. Only one thing I would note is if you’re looking for a big night life this is a pretty quiet hotel in the evenings."

"Great location , fantastic accommodations, incredible staff….go see Elias and his crew for drinks at the pool bar for smiles, laughs and the meaning of Pura Vida!"

"Would never stay here again, nor recommend it."

"Food and staff were amazing. Only issue we had was with our water heater and maintenance guy not being helpful, they use gas water heaters and the duct for gasses was just a regular dryer duct that was deteriorating and had holes in it letting gasses into the room. I tried to have them fix it a couple of times explaining the dangers with no help. I just turned off the heater during the stay. If we hadn't this experience I would rate the hotel 20/10 but them not being helpful with this...

"It is a dream. Waking up to volcano views and spending days hot springs hopping is truly magical. All of the staff go above and beyond as well."

"The hotel room was huge, it was clean, and beds were comfy. The pools were clean and the garden around them were beautiful. The pools were far from our room but the shuttles were very quick."

"This is a place I'll recommend to anyone who wants to visit La Fortuna Costa Rica"

"JW Marriott is an excellent resort. Beautiful property,extremely helpful staff. Excellent restaurants and a large gym. Beach is beautiful. Golf course conditions were poor."

"Overall, the staff could use a customer service refresher; we felt that only one or two people were attentive. The room we were assigned has gone far too long without maintenance, furniture that has already reached the end of its useful life. The cleanliness was poor. The surrounding areas are poorly maintained; they need to take urgent action and close for major maintenance. The only thing that lives up to the price is the food (breakfast, lunch, and dinner); the drinks and cocktails are of...

"Breakfast was excellent"

"Hermoso , limpio y buena alimentación"

"Exceptional, the best hotel, the best staff, views, amenities! The beach and the pools were great! The food was 3 stars from 5 , very expensive and is not good, buffet breakfast the best!"