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"Helpful staff (probably property owner), clean room, with in room basin, shared bathroom is clean. Everything is good."

"The room was quite small (really small) and not convenient to go to the gym to get refillable water station or lobby(front desk) for ice as there isn’t one on each floor."

"The ac for our Room didn’t work and it felt like a sauna No air flow whatsoever We checked out the first night couldn’t sleep"

"This hotel gets a lot of bad reviews but for a budget hotel it was great for a 2 night stay with my daughter for a cheerleading competition. The room and hotel decor is dated but this did not affect our stay. The beds were comfortable and clean, towels were provided and tea and coffee making facilities were available in the room. The WiFi worked well and the room also had a small TV which we used a little. The bathroom was clean but there were a few cracked tiles and the tap was quite...

"The hotel is clean staff were good but the whole place could do with a refurb- tiles were up in the bathroom - table that the coffee machine sits is falling apart- no kettle and parking yes is tandem and if you are leaving early you have to wait for someone to ring whoever is blocking you in"

"Terrible service "

"I have expressed my concerns regarding my requests/worries upon booking, from day 1, check in, as I had no reply since booking & calls on our way to the hotel. I have health issues so I always have to research accommodations & make requests. That week was the heatwave week so my worry turned into anxiety. Be aware that their website & the Expedia website on Mount Stuart Hotel IS NOT UPDATED. Certainly when we checked out. One of the many concerns in my conversation with David (manager). Lucas...

"Convieniant"

"For a midweek night away or to be fair anytime away you can’t go wrong with Derby Manor. The rooms are excellent tidy and cleaned. The staff go over and above to ensure you have a wonderful stay. The breakfast caters for all dietary requirements so you will not go hungry. Would I go back again In. Heartbeat."

"No glass or cup in the bathroom hotest day ofthe year and the towel rail couldn't be turned off tv not working only 3 stations and kept pixelating staff too buy watching the t.v football match"

"The place needs a face lift, a room over a pub that looks tired. However the staff are brilliant, so lovely and helpful. The food is good value for money, pub grub. Location is great if you want the beach. If you like a good walk, 3.5mins (1hr 15 mins) to Bournemouth Pier."

"The room was cleaned every day. Fresh towels were available. The staff was helpful, and could be improved. Breakfast was hot, and the food looked well-cooked. It was closer to Bournemouth International Centre and the beach. Driving to The New Forest is wonderful and a must-visit."

"No staff available and rooms not ready on arrival, very confusing check in, basement room with hardly any light, overall terrible!"

"Clean, and welcoming, great value next to the beach. We will be back."

"We had a lovely stay, reception staff were fab - the bonus of the gym & swimming pool was great. Rooms comfy bed comfy would recommend"