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Downtowner Inn

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Photo gallery for Downtowner Inn

Standard Room, 2 Queen Beds
Outdoor spa tub
Exterior
Standard Room, 2 Queen Beds
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Hot tub
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
  • Business services

About the area

Map
224 Spokane Ave, Whitefish, MT, 59937

Policies

Payment types at the property

Important information

Property is also known as

Downtowner Inn Whitefish
Downtowner Whitefish
Downtowner Inn
Downtowner Inn Whitefish, Montana
Downtowner Hotel Whitefish
Downtowner Inn Motel
Downtowner Inn Whitefish
Downtowner Inn Motel Whitefish

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Reviews

Downtowner Inn Reviews

7.4

Good

7.8

Cleanliness

9.0

Location

8.0

Staff & service

6.2

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 60 out of 268 reviews
Rating 8 - Good. 105 out of 268 reviews
Rating 6 - Okay. 56 out of 268 reviews
Rating 4 - Poor. 30 out of 268 reviews
Rating 2 - Terrible. 17 out of 268 reviews

Reviews

6/10 Okay

Holly

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Nice staff, but super run-down room.

The front desk staff in the fancy hotel across the street was very friendly and kind. Mainly, the hotel room itself was pretty terrible. The beds were something smaller than a queen, so my partner and I had to sleep in separate beds. The room was in desperate need of general maintenance- marks, dents and paint-chipped walls, stained carpet. When I lifted the bath towel off the hanging rod, the entire fixture fell off onto the floor (thankfully, it didn't land on my toes). There were dead bugs on the vanity counter. No phone in the room, so if you have a question, you have to walk outside and across the street to ask the front desk. TV remote buttons broken. The cark park is right outside the door, so it was rather noisy with people in and out of cars all night. On the plus, there was a refrig in the room, that was nice. Would be a nice little place if they would just tidy it up and do some maintenance.
Stayed 2 nights in Feb 2022

4/10 Poor

Ryan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Needs works

Run down ripped carpet stairs. Didn't see an employee the entire time, the toilet didn't work well, the TV only got one station, the internet only worked sometimes. Cans of full cigarette butts out side my room on the balcony. Zero paintings or pictures on the walls in the room.
Stayed 2 nights in Mar 2022

10/10 Excellent

PETER

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful desk manager. Nice and simple motel.
Stayed 1 night in Feb 2022

8/10 Good

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
very clean, is very very good when you relate to price, is a great location in whitefish, right in front to the snowbus stop and walking distance to many intersting places. the only bad thing was that the wifi suuuucks, very bad
Stayed 6 nights in Feb 2022

4/10 Poor

Su

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room has no coffee amenities, no furniture to speak of a patio table inside, and room was not cleaned on a two night stay. It’s very old and outdated.
Stayed 1 night in Feb 2022

6/10 Okay

mervin

Liked: Staff & service
Disliked: Amenities
good bed no coffee in room
Stayed 1 night in Feb 2022

4/10 Poor

Dawn

Disliked: Staff & service, amenities, property conditions & facilities
Communication with the hotel is very difficult. The number listed doesn’t work. No where does it say that you need to call Firebrand ( across the street) for communication. It was so cold our foot froze and we were locked in our room, had to crawl out window to get out. Maintenance man was helpful and finally got door open. The next room they moved us to had door issues as well, third room worked. When we contacted hotel about requesting one night refund we never heard back from them. Expedia contacted them and said the refunded us, but never heard from hotel. Great location, but wouldn’t stay there again.
Stayed 4 nights in Feb 2022

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for nomads

Way better than most reviews. Perfect location. Comfortable beds. Clean. All you can ask for given the exceptionally low price.
Stayed 4 nights in Feb 2022

10/10 Excellent

Ladonna

Liked: Staff & service, property conditions & facilities, room comfort
Great location! Large rooms. Good condition for older hotel.
Stayed 1 night in Jan 2022

4/10 Poor

Corinna

Disliked: Staff & service, amenities, property conditions & facilities
On the 2nd night of a 4 night stay, I called to ask for room services the next day while we were out skiing since it hadnt been done the day before. They did come, but only emptied garbage and left clean towels. It was never serviced again. This property is owned by the hotel next door, a fancy one. We had to check in over at the other hotel and phone that desk if we needed anything. It was obvious that our stay was unimportant to them. The restaurant that shares a wall with the Downtowner plays incredibly loud music often during the day hours and most especially at night while they're doing their closing clean up. It was annoying. We did not have access to a hot tub (which was an advertised amenity) nor a microwave in our room. I did like the comfortable bed and pillows, and the towels were of high quality.
Stayed 4 nights in Jan 2022

8/10 Good

Lang

Liked: Cleanliness
Good: Location is near the center of everything, plenty of parking, room was clean, bed was comfortable water pressure was really good. Bad: Hotel is pretty dated but you get what you pay for. Minor inconvenience, but if you check in later in the evening, you have to walk across the street to the nicer hotel to get the key.
Stayed 1 night in Sep 2021

4/10 Poor

Kyle

Disliked: Amenities, property conditions & facilities
I love the location of this property however now you check in at the property across the street and the room that I was staying in this time was definitely quite a few steps below their normal standard. I think this hotel is on its last legs but once again the location is amazing.
Stayed 1 night in Dec 2021

10/10 Excellent

Nory

Liked: Cleanliness, staff & service
The staff is amazing at this property. Totally awesome. They solve problems and make you feel welcome. Best staff in Montana and actually as good as a Four Seasons, St. Regis or Mandarin Oriental property
Stayed 1 night in Dec 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the usual way to the spa was closed. I could of check-in with the desk but that is ok. the room and stay were great
Stayed 1 night in Nov 2021

8/10 Good

nicholas

Liked: Cleanliness, staff & service, amenities
Very friendly and helpful staff. A shuttle was waiting for me at the train station, even though I had never requested it.
Stayed 2 nights in Sep 2021

2/10 Terrible

mike

Disliked: Cleanliness, staff & service, amenities
office never open
Stayed 7 nights in Sep 2021

8/10 Good

Jean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff helpful and friendly.
Stayed 2 nights in Oct 2021

4/10 Poor

Joyce, Lummi Island

Disliked: Staff & service, amenities, property conditions & facilities
There was no staff to check you in or check you out. It was necessary to cross the street to a much nicer hotel in order to check in and out. The building looks particularly bad on the outside a little bit better on the inside but overall this is a two star.
Stayed 2 nights in Sep 2021

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Comfortable.

WE took a chance despite negative reviews. There was some odd dirt on one of the bathroom faucets, but otherwise it was fine. The rate was fair. It was a bit noisy--as garbage trucks and delivery trucks clanged in the alley. The beds were very comfortable. No issue with hot water.
Stayed 1 night in Sep 2021

4/10 Poor

michael

Liked: Staff & service
Did not feel comfortable.
Stayed 2 nights in Sep 2021

6/10 Okay

Frank J

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The fellow who checked us in and the only person I had contact with (Roger) was the number one asset of this place, that and the bed was comfortable. This place looks NOTHING like the posted pictures, run down, primitive and basically we would never stay there again!
Stayed 2 nights in Sep 2021

2/10 Terrible

Nilofar

Disliked: Property conditions & facilities
I stayed at downtowner inn in room 39 from 9/19/2021-9/20/2021. The middle nail in the doorway of the bathroom was not screwed in all the way and I stubbed my toe on it and bled under the nail of my right second toe! When I leaned back on the chair closest to the sink, it collapsed and I fell backwards. There was also small rock in the room which my fiancé stepped on and got an abrasion!! I want a refund! This was not a good stay!!
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Neither the Best nor the Worst

The motel is an acceptable place to spend a night. It is a bit run down, but the room was clean and quiet. No coffee maker, fridge, or microwave, which one would surely expect given the price. The cheaply installed raw pine woodwork badly needs painting.
Stayed 1 night in Sep 2021

6/10 Okay

Edward M.

Liked: Cleanliness
Disliked: Staff & service, amenities
We had to go across the street to get our key. Room was very basic, which is what I expected.
Stayed 1 night in Aug 2021

6/10 Okay

Helen Marie

Disliked: Staff & service, amenities
Very shabby and not safe feeling - our room's door led out into an alley and there was literally a sign that said, "watch for traffic".
Stayed 1 night in Aug 2021