4/10 แย่
Todd R
เดินทางกับครอบครัว
28 เม.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
I was at this property in the late 90's, and it was really wonderful then. Not so wonderful in 2024, unfortunately. It has not been well-maintained. Furniture is scuffed, scratched, stained and old. Bath products were not re-stocked and only two bath towels were included ... and no face cloths. A light bulb was out in the room. The TV was exceptionally small, especially considering the size of the room, and it was impossible to access channels or streaming services - there were three pages of TV instructions, and even after following them, it didn't work!
Common areas were not clean (e.g. the round pedestals under the breakfast room tables were filthy). There used to a high-end wonderful restaurant and spa at this property, and neither are available at this time. It really feels like this property is dying a slow death.
In the absence of the restaurant (and apparently any culinary staff), they only provide a "light continental breakfast" this time of year: bagels, muffins, fruit and coffee/tea. No protein to be found (they could have at least provided hard boiled eggs and yogurt!).
The fitness center is small but functional. It was quite warm in there, and there was no AC. The bathroom off the fitness center had no toilet paper.
Some of the above complaints, in isolation, are not that big of a deal, but when taken together, should give you a picture of why this property has declined substantially and why you should look elsewhere.
Todd R
เข้าพัก 2 คืน, เมษายน 2024