Very friendly and approachable manager and a few very friendly staff. The room was large and very spacious almost like the size of an apartment. Very clean. Really comfortable, high quality mattress on the bed. However, room temperature was a bit too warm for sleeping at night , it could have been cooler. Also my partner got the wrong breakfast served to him one morning, he asked for an egg with his full Irish and he never got it. Instead they have him mushrooms and he told them he doesn't like mushrooms when he was ordering. Also, he noticed a white scum floating in his cup of tea. We also did not get a tea pot for our table, only got one cup of tea each. Also, for anybody who is not used to noisy traffic, the hotel is situated on a really noisy road with large trucks passing at high speed all night. Also, the morning we were checking out, the girl who checked us out was not that friendly. She never even asked us how our stay was. We think it's really important to ask customers how their stay was so that they have the opportunity to voice any problems they may have had during their stay and this can provide valuable feedback on improving service and avoid receiving negative reviews.