We booked a Superior Room which already was occupied when we arrived. After some minutes of discussing between the staff memberes they offered us a "family room". This room was quite dirty, very shabby, uncomfortable and unhygienic. Furthermore the room was neither listed online nor at the table of prices next to the reception. In front of the lodge was a construction area which was very loud. We woke up at 8am by the terrible noise of a jackhammer that didn't stop for a couple of hours.
The room look old and dusty. Common restroon not conducive and not clean. We ask to upgrade our fan room with the aircon room. Service good though and the staff were accommodating.
Beddings were old and didn't quite fit the mattress. One side kept pulling out of place. Bathroom was very small. I wasn't all that comfortable and was awake several times at night. The TV was not clear and at times image would vibrate. If you are on a budget and just looking for a place to crash for the night the place is ok otherwise I would have probably stayed in another hotel or in Legazpi City instead.
Staff are present and yet absent-minded. Only soap and one towel provided, no hot shower. Hot water available for 5 pesos. Even basic amenities are lacking. I will stay again if budget is really limited, otherwise, I'd rather add 200 pesos to stay in a better lodge/inn