Breakfast is NOT included, despite what Expedia may be displaying.
It's a property where you have to make do with what's available. The inn staff/owners are quite helpful, and chances are that most of your problems would be solved by asking for their assistance. Be prepared to accept a few hiccups, like the lack of WiFi in your rooms (either borrow the WiFi from the bar and download your stuff beforehand, it treat it as a digital detox?) or the door lock being quite tough to open (it's an old building). Other than that it was a satisfactory stay, location is quite nice and the food was lovely.
We booked family room for 4, the room had a made up double bed and a sofa which only had a duvet, no linen or pillows. Only 2 mugs for teas. On arrival we were told they didnt do breakfast which was included in our stay, the Landlord then cooked us croissants the night before to take to our room for the morning. The bathroom was clean but the room had webs in the beams and we had 2 massive spiders!
The views were great and only 10 minute drive to St Ives. We ate at the Engine Inn in the evening and the food was lovely, a friendly pub with a friendly Landlord.
The room was full of mould, drain was blocked, bathroom was very filthy, bed clothes were stained, neither Wi-Fi nor food available also both were advertised. The room was just not suitable for renting out and no effort done to make up for it.
The food and the service was very good. The place itself could be amazing. The thing that let it down for us was the cleanliness. It felt like the whole place could do with a deep clean.
It is totally unacceptable, We pay £89 for one night, we are late check in about 10p.m. We found that there are many spider nets on the top of the room, white and big, just like a abandoned house just leave there for decades. We request change room, but there are only two and fully booked. Couldn't imagine who would like to sleep over night facing the spider net. And we ask the lady could we refund or refund half to us because we are decide to book another room cause my little daughter is scared to cry. She said we could apply online through hotels.com but she turn around refused to refund us by replying hotels.com, I don't know why the hotels.com only protecting their own interests. It is unreasonable and unacceptable paying £89 for living a room, like this one, it is my first time in my life go to a hotel room like this. Nerver book this hotel.
Lovely proper pub stop. Large room. Food was good and well stocked bar.
The staff and customers very pleasant which as a lone traveller is always nice.
Recommended.
Staff were very friendly and accommodating and the Inn is in a great location, with generous, spacious rooms. The breakfast was delicious.
Our stay would have been perfect if any care had been given to the standards of hygiene. Our room was covered in cobwebs, the shower drain covered in hairs, and the same with the bedsheets.
It's a shame that it is not seen as important to not use pillow cases with mascara stains, or to carry out the basic task of vacuuming a rug, which was pretty disgusting.
When I mentioned this to the staff, I was told that this was due to the hotel being 'dog friendly'. A very poor excuse for not maintaining basic standards of hygiene.
Overall, a few basic steps would have really elevated our stay.