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Quality Inn and Suites

2.5 star property
Hotel in Mount Juliet with free breakfast and fitness centre

Choose dates to view prices

Quality Inn And Suites offers a breakfast buffet, a gym, WiFi in common areas, and a seasonal outdoor pool. The lobby serves coffee and tea all day. The 24/7 front desk assists travelers, and there's dedicated RV, bus, and truck parking.

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • Laundry
  • Breakfast included
  • 24/7 front desk

Room options

Available filters for rooms
Showing 6 of 6 rooms

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

2 Queen Beds, Nonsmoking, Accessible, Upgrade

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

Highlights

Air conditioning
Fridge
TV
Hairdryer
Private bathroom
Shower/bath combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

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About the area

Map
1000 Herschel Dr, Mount Juliet, TN, 31722

What's nearby

  • Providence Marketplace - 8 min walk - 0.7 km
  • Percy Priest Lake - 9 min drive - 12.6 km
  • Nashville Shores Waterpark - 11 min drive - 12.0 km
  • Opry Mills - 19 min drive - 24.6 km
  • Grand Ole Opry - 20 min drive - 25.6 km

Getting around

  • Mount Juliet Station - 4 min drive
  • Nashville International Airport (BNA) - 12 min drive

Restaurants

  • ‪Chick-fil-A - ‬9 min walk
  • ‪Starbucks - ‬12 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Buffalo Wild Wings - ‬4 min walk
  • ‪Just Love Coffee Cafe - Mt. Juliet - ‬13 min walk

About this property

Quality Inn and Suites

Hotel near Nashville Shores Waterpark
Consider a stay at Quality Inn and Suites and take advantage of a free breakfast buffet, dry cleaning/laundry services and a gym. Guests can connect to WiFi in public areas (surcharge).
You'll also enjoy perks such as:
  • A seasonal outdoor pool
  • Free self-parking
  • Motorhome/coach/lorry parking, luggage storage and 1 meeting room
  • A 24-hour front desk, coffee/tea in reception and a front desk safe
  • Guest reviews speak highly of the helpful staff
Room features
All 85 rooms include comforts such as air conditioning, as well as thoughtful touches such as safes and free newspapers.
More conveniences in all rooms include:
  • Bathrooms with shower/bath combinations and free toiletries
  • TVs with premium channels
  • Fridges, microwaves and coffee/tea makers

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  • Pet-friendly
  • Parking included
  • Free WiFi
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Property amenities

Internet

  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift

More

  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

This property is closed from 12 September 2024 to 11 September 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 30 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 14 kg per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts

Property is also known as

Quality Inn Mount Juliet
Quality Mount Juliet
Quality Inn Suites
Quality Inn and Suites Hotel
Quality Inn and Suites Mount Juliet
Quality Inn and Suites Hotel Mount Juliet

Frequently asked questions

Does Quality Inn and Suites have a pool?

Yes, this property has a seasonal outdoor pool.

Is Quality Inn and Suites pet-friendly?

Yes, this hotel allows pets (limit 2 total) with a maximum weight of up to 14 kg per pet. There's a fee of USD 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Quality Inn and Suites?

Self-parking is free at this property.

What time is check-in at Quality Inn and Suites?

Check-in start time: 3 PM; check-in end time: 6 AM. After-hours check-in is not available.

What time is check-out at Quality Inn and Suites?

Checkout is at 11 AM.

Where is Quality Inn and Suites located?

Situated in Mount Juliet, this hotel is within a 15-minute walk of Saint Thomas Medical Partners, Providence Marketplace and Regal Providence. Pine Creek Golf Course and Mount Juliet Little League Park are also within 6 miles (10 km).

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Reviews

Quality Inn and Suites Reviews

6.8

7.2

Cleanliness

8.6

Location

7.8

Staff & service

6.6

Eco-friendliness

6.6

Property conditions & facilities
Rating 10 - Excellent. 162 out of 762 reviews
Rating 8 - Good. 240 out of 762 reviews
Rating 6 - Okay. 162 out of 762 reviews
Rating 4 - Poor. 114 out of 762 reviews
Rating 2 - Terrible. 84 out of 762 reviews

Reviews

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds and pillows. breakfast was fantastic. Very Clean.
Stayed 1 night in Feb 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was very comfortable! Our shower had hot water. Breakfast was fantastic! Overall a great stay for a great price! Very happy and would visit again!
Stayed 1 night in Oct 2023

8/10 Good

Brett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2023

10/10 Excellent

Shanneen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms. Lots of parking. Friendly staff. Would return.
Stayed 1 night in May 2023

10/10 Excellent

Ludovic

Liked: Cleanliness, staff & service, property conditions & facilities
All people nice, pleasant. Breakfast ok. Good place.near a big road but no much noise. Nothing wrong for my wife and me ! Sorry for my English, we are french...
Stayed 2 nights in Nov 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so far so good.
Stayed 1 night in May 2023

4/10 Poor

Barbara

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Beds are on springs. What is this, summer camp. NO HOT WATER!!
Stayed 1 night in Nov 2023

4/10 Poor

Amy

Disliked: Property conditions & facilities
It was clean, and the breakfast was ok. The internet was horrible. It spooled more than it worked. The shower water was barely luke warm, so if you like a cold shower you will be happy.
Stayed 7 nights in Sep 2023

2/10 Terrible

Tiesha

Disliked: Amenities
Staff was horribly rude! We had to change rooms 3times because of filth, dirt, non-working amenities in the room, dirty towels! I even had to show them pictures that I took!
Stayed 2 nights in Dec 2023

2/10 Terrible

Philip

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk clerk made us wait 20 minutes and then did not want to let us check-in and when tried to call the hotel to get a refund they said that we were no shows.
Stayed 2 nights in Nov 2023

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service
Air conditioning made too much noise coming on an off kept waking us up
Stayed 1 night in Jun 2023

4/10 Poor

Danette

Liked: Cleanliness
Disliked: Room comfort

Would not recommend.

Horrible night sleep. Worst mattress ever. Hard and lumpy. Metal frame, was noisy when we stood up.room need to be updated. Pillows high and way to hard. TV would not change channel. Only one available Breakfast bar - terrible coffee cold sausage.
Stayed 1 night in Jun 2023

4/10 Poor

Susan

Disliked: Staff & service
The pool was closed when we arrived and never opened. Telephone in room never worked (I reported immediately). Room infested with black drain flies. Woken at 6:00am with dumpster truck removing trash right outside our window. Everything I tried to get help with was acknowledged with a smile and ignored. Should have read the reviews before I booked.
Stayed 2 nights in Jun 2023

6/10 Okay

Katherine

Disliked: Property conditions & facilities
The area around the hotel is very nice. Lots of restaurants and shopping nearby. Room was clean, but very small. A/C worked, but it was extremely humid. Property had some remodeling going on, but areas were not marked and there were no signs. Ceiling in breakfast area was ripped open. Parts and pieces were left sitting out on a counter. Room was not cleaned in our three days there and we had to ask for trash to be emptied and for new towels. The outside of the property was not cleaned up. Outdoor smoking area was full of cigarette butts and a dirty table that was not cleaned at all during our three days. No healthy choices at continental breakfast.
Stayed 3 nights in Jul 2023

6/10 Okay

Derek

Liked: Cleanliness, room comfort

Rude welcome, crappy breakfast

Was moving across country and arrived driving uhaul truck. Pulled up to entrance to check in and was immediately confronted by some random guy, whom didn't announce himself as an employee, immediately tell me I can't park there. Like can I check in first?! And perhaps you should inform me you work here too before you start barking at me. Breakfast sucked. No fruit, only white bread, no bacon. Very little offerings and notes prominently plastered on wall stating that breakfast is dine in only and you can't take a plate to your room. Guess they're worried about guests taking too much of the nothing they offer to their room. Would not recommend.
Stayed 1 night in Oct 2023

4/10 Poor

Kevin

Disliked: Cleanliness, property conditions & facilities, room comfort

TERRIBLE STAY!!

The bed had a metal box under the mattress that popped every time you got up and down. Wires were hanging from the lobby ceiling and there were large holes in the hallway walls. There were stains on the wall in the room and the curtains had large tears in them. The bathroom vent obviously had not been cleaned for a long time. My 4 year old found a screw in the room floor. The pool was closed with no notice on the website during the middle of summer. Breakfast was very poor with no fruit, yogurt or other healthy options available. By far the worst hotel experience in years. Only positive was the check in guy was nice. The check out guy was not.
Stains on walls.
Open holes in hallway walls
Nasty bathroom vent
Hanging wires from lobby ceiling
Stayed 1 night in Jul 2023

4/10 Poor

Scott

Disliked: Cleanliness
The property had a good price. I called in advance to verify my reservation, let the desk know of my service animal, and I would be checking in late (9pm). Upon arrival I met resistance and was almost turned away. Working through this check in issue I was given a room. Despite having advanced reservations I found the room was horribly under prepared. The door was left open, and the bed was completely unmade. The sheets (dirty?) were balled up on the desk. The desk clerk attempted to give me a different room, but it too was not ready. The third room was successful. However, the room was a smoking room and stunk. The hallway also heavily smelled of a sweet, musky odor. Traveling with my service animal and driving for 12 hours, this was an exhausting and unacceptable way to end the day.
Stayed 1 night in Nov 2023

6/10 Okay

Steven

Disliked: Property conditions & facilities
Close to Interstate, convenient to restaurants, services, and shopping. Ample luggage trolleys to facilitate check-in and check-out. Property is dated and in need of upgrade. Breakfast offerings were minimal. Coffee was very poor with only an instant coffee dispenser in lobby area. The cord to the in-room coffee maker was too short to plug in to any receptacle, rendering it useless, however there is a Starbucks nearby. The king bed was comfortable, and there were ample (yet small) pillows. It was a platform bed made of steel. The sheet metal skirt that surrounded the base, would buckle getting in or out of the bed making a horrendous metallic banging sound. Once fully in the bed it did not make the noise i.e. when turning over, etc. Difficult getting in and out of the building with luggage, etc. There are NO automatic or sliding doors to this hotel, Instead there are two sets of swinging glass doors. This made it hard to wheel the trolleys through, and/or roll luggage/carry items in and out of the building. Not a good value for the money spent. My rate (taxes incl.) was $163.52/night. The Hampton (next door) was about $10/night more, and in retrospect would have been a better choice for us. I'm usually happy to pay a bit more for a few more perks and services, and wish I had done so for our stay in Mount Juliet.

6/10 Okay

Matthew

Liked: Cleanliness, staff & service, room comfort

Overall, it's a decent place to sleep.

Do you need a place to sleep that has an edible breakfast the next morning? Yes? This is a good, cost-effective place to stay. It didn't wow me, but the staff was nice, accommodating, and it is a great location. The room was TINY and the TV is only in analog (no high definition). Overall, I was pleased and unsurprised with the quality. However, there were a couple of things I noticed right off the bat. First, there is a pool, but a handwritten sign said "pool is closed." This wasn't a big impact on me as I'm on a business trip and did not intend to use it. Second, I noticed a few holes cut in walls that appeared to be for repairs, but they were not covered and just opened to the hallway. Third, there are several passive-aggressive, all capitalized signs around the check-in desk about you only having ten minutes to address issues with your room after check-in and the underlying outcome was a lack of a refund if you discovered an issue beyond that ten-minute mark. Finally, large, again all-capitalized signs, in the breakfast area that you cannot take any food out of the area back to your room and that it must be dine-in. While none of these things impacted me, I could see them being inconvenienced to others, especially those with children. Overall, it's not a bad place to stay for a night or two, but I wouldn't really recommend it if you planned to stay for a decent period of time. I would look for a more upscale or larger location.
Stayed 2 nights in Jun 2023

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service, property conditions & facilities
Arrived and the hotel was CLOSED, NO LONGER OPERATING! I received no notification in advance so I could alter my stay plans in the area.
Stayed 1 night in Jun 2024

2/10 Terrible

Maxine-Mercedes

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was shut down for renovation and no contact was made to me prior to my arrival to inform me and cancel my reserved stay.
Stayed 2 nights in Jun 2024

2/10 Terrible

David

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was closed after having been on the road all day. No notice was sent even though the hotel suffered a fire a week before my stay. I had to scramble to find another room in a different hotel and I still don’t know if Quality Inn will issue a refund for the room that they did not have available. Not happy at all
Stayed 1 night in Feb 2024

10/10 Excellent

Jessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Friendly, clean, only complaint is the metal bed frame makes noise when sitting down and turning over. Otherwise great stay
Stayed 2 nights in Jan 2024

6/10 Okay

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Room was good, bed was comfortable. The entrance/lobby area and hallways are a little run down but overall everything was fine, as to be expected for a budget motel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay!

I had a great stay. The room temp was perfect and the bed was very comfortable. Water pressure was fantastic! Also, the included breakfast was fantastic; scrambled eggs, sausage, biscuits, gravy, eagles, cereals, pastries, etc
Stayed 1 night in Jan 2024