ที่พักแห่งนี้ได้รับการรับรองโดยโครงการรับรองความยั่งยืนภายนอกดังต่อไปนี้: Green Key Eco-Rating Program หากต้องการทราบข้อมูลเพิ่มเติมเกี่ยวกับข้อกำหนดและการยืนยันของการรับรองเหล่านี้ โปรดเยี่ยมชมเว็บไซต์ของโครงการ
Stayed in one of the bungalows and absolutely loved it. It was like staying in your own private resort. It was clean and nicely decorated. It’s also located in the perfect spot in Santa Monica. We’ll be back!
The entire staff was absolutely amazing. Beyond friendly and went out of their way to provide anything needed.
The hotel and grounds were very well maintained and we enjoyed our three days very much.
Outstanding property for dog-travellers. Would do the Bungalows again, how many hotels have this much outdoor walking area?
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
Ron
15 ก.ค. 2026
Service was miserable. Amenities for a high end hotel have been reduced or eliminated I’ve been staying there over 25 years.
I had to call engineering 3 times to come
Restaurant bar hours have been severely reduced
Bungalow 4 is a joke. It reeks of chlorine, the AC is super loud and you have view if the tv screen over the pool. It feels like they turned a maintenance closet into a room. Its sucks, the hotel sucks, we left early and went somewhere else
เข้าพัก 4 คืน, เมษายน 2026
รีวิวที่ตรวจสอบแล้ว
2/10 แย่มาก
Monica
27 มี.ค. 2025
ชื่นชอบ: สิ่งอำนวยความสะดวก
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ
It is a nice located property and we have returned many times.
Last time had horrible experience with front desk a girl who helped us. Checked in buglow is smelly.
เข้าพัก 1 คืน, มีนาคม 2025
รีวิวที่ตรวจสอบแล้ว
4/10 แย่
ผู้เข้าพักจริง
2 มิ.ย. 2021
ชื่นชอบ: ความสะอาด
Our room wasn’t ready on time, in fact an hour late. Tv was having no signal all the time so we have to reboot it at least 10x. No beverages in room provided. You would expect a little more for $1000 a night room. The hotel gives more of the vibes of 3 star hotel. The fig restaurant food was amazing though
For the price, the quality should be much, much higher at this hotel. We had problems from the minute we arrived in our bungalow. The shower was stuck on one lukewarm temperature and couldn't be adjusted. No minibar, but there was a refrigerator to keep our water and other drinks cold. However, it was broken too. There were no cushions on the chairs in the private outdoor area of our bungalow, so we couldn't use them. One morning we ordered room service for breakfast. We were told it would be 20-25 minutes. After 90 minutes, we had to call and cancel because it was time to leave for the day...without breakfast. The bungalow was dark and decor was average. Tried to use the "business center" (a single old computer next to the check-in desk) but the printer had no ink, so we couldn't print. Throughout the hotel, you'll notice how dated and faded it is.
We stayed in a bungalow for six nights and then needed to extend our trip. Since the bungalow was such a poor value, we moved to a room in the tower. So much worse! Hilariously, the cheaper rooms have scratchy sheets and lumpy pillows. It felt like being in the steerage cabin, even though we were still paying over $700 per night. The tower rooms are severely dated and shabby.
The hotel's one saving grace are the staff — almost all of them were very nice.
1. I wasn’t able to checking until 2 hours after check in 5:30pm
2. Did not receive luggage till 7:30 I wasn’t able to swim since Pool closed at 8
3. Refrigerator didn’t work requested new one, did not revive until I went to front desk
4. Following morning found coffee maker didn’t work