Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Hotel with free breakfast, near Nelson-Atkins Museum of Art

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Embassy Suites by Hilton Kansas City Plaza is near the Nelson-Atkins Museum of Art in a vibrant area. Guests love the helpful staff and amenities like an indoor pool, on-site shopping, sauna, and steam room - perfect for unwinding after exploring the city.

Reviews

6.6 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Room service
  • Breakfast included

About the area

Map
220 W 43rd St, Kansas City, MO, 64111

Getting around

  • Kauffman Center Tram Stop - 9 min drive
  • Kansas City Union Station - 12 min drive
  • Kansas City International Airport (MCI) - 29 min drive

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel near Nelson-Atkins Museum of Art
At Embassy Suites by Hilton Kansas City Plaza, you can look forward to a free breakfast buffet, a free daily manager's reception and shopping on-site. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, 220 West, serves dinner. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Self-parking (surcharge), a local area shuttle and express check-out
  • Express check-in, a billiards/pool table and a gift shop
  • A lift, a porter/bellboy and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 266 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes and WiFi. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Fridges, microwaves and video game consoles

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Frequently asked questions

Does Embassy Suites by Hilton Kansas City Plaza have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites by Hilton Kansas City Plaza pet-friendly?

Yes, Embassy Suites by Hilton Kansas City Plaza allows cats and dogs (limit 2 total). There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Kansas City Plaza?

Self-parking is available for USD 25.00 per night.

What time is check-in at Embassy Suites by Hilton Kansas City Plaza?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Kansas City Plaza?

Checkout is at 11 AM.

Where is Embassy Suites by Hilton Kansas City Plaza located?

Located in Midtown - Westport, this hotel is within a 15-minute walk of Saint Luke's Hospital and Nelson-Atkins Museum of Art. Crown Center is 2.2 mi (3.5 km) away.

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Embassy Suites by Hilton Kansas City Plaza Reviews

Reviews

6.6
Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

6.6/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was definitely a plus, love the rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Great service at the front desk and breakfast area. Clean rooms with lots of amenities. Enjoyed our stay an will recommend to anyone traveling to the area.
Stayed 3 nights in Aug 2025

10/10 Excellent

Penny

Liked: Cleanliness, amenities, property conditions & facilities
Close proximity to the Plaza and great service. The breakfast is wonderful and staff are very friendly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Brittani

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was excellent throughout our stay. Sad that the hotel is closing on 9.15.2025.
Stayed 2 nights in Aug 2025

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Very clean very comfortable with a good breakfast! Would definitely stay again
Stayed 1 night in Jun 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and overall good place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot could use some work but the staff and hotel was great
Stayed 1 night in Apr 2025

8/10 Good

Gary

Liked: Cleanliness, staff & service
It was OK.
Stayed 1 night in Aug 2025

10/10 Excellent

Davon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The great stay

Such a great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for our wedding night. It was chill.
Stayed 1 night in Jul 2025

6/10 Okay

Renee

Liked: Staff & service
The beds are double. Everywhere I’ve stayed were queen size.
Stayed 3 nights in Aug 2025

10/10 Excellent

YESSICA

Liked: Cleanliness, amenities, property conditions & facilities
We had a great day!
Stayed 2 nights in Jun 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great. The staff was friendly, knowledgeable about the area and helpful. I slept well. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 2 nights in Mar 2025

6/10 Okay

Sarah

Booked 2 queen size bed
Stayed 1 night in Jul 2025

10/10 Excellent

Walter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice and clean. Pool is in two parts a deep pool and the a shallow pool for the kids. Breakfast had a good selection and staff was always polite.
Stayed 1 night in Jul 2025

10/10 Excellent

Erin

We always love staying here
Stayed 1 night in Jan 2025

10/10 Excellent

Judy

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Love it

We love this hotel..but this time, cockroaches in bathroom, side lamp not working and TV in bedroom did not work..we still love the breakfast, omelette station, the complimentary drinks...staff excellent!
Stayed 3 nights in Aug 2025

6/10 Okay

Rosario Adriana

Liked: Staff & service
I liked the pools but there was a Satuday that they have to close and it was very inconvenient.
Stayed 3 nights in Jul 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, amenities
Always love the space of embacy
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Disliked: Cleanliness
It was alright.
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a convenient area food and entertainment mins away.
Stayed 1 night in May 2025

2/10 Terrible

Shawn

Disliked: Property conditions & facilities
The hot tub/pool area is dated and not kept up. The hot tub was broke, there were
Stayed 1 night in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great for what we needed.
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Hot tub was out of order
Stayed 1 night in Aug 2025