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Embassy Suites by Hilton Kansas City Plaza

3.5 star property
Travelers relax in the sauna or steam room after exploring Kansas City, then join the daily manager's reception or dine at 220 West restaurant

Choose dates to view prices

Embassy Suites by Hilton Kansas City Plaza is near the Nelson-Atkins Museum of Art in a vibrant area. Guests love the helpful staff and amenities like an indoor pool, on-site shopping, sauna, and steam room - perfect for unwinding after exploring the city.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Air-conditioning

About the area

Map
220 W 43rd St, Kansas City, MO, 64111

Getting around

  • Kauffman Center Tram Stop
    9 min drive
  • Kansas City Union Station
    12 min drive
  • Kansas City International Airport (MCI)
    29 min drive

About this property

Embassy Suites by Hilton Kansas City Plaza

Hotel near Nelson-Atkins Museum of Art
At Embassy Suites by Hilton Kansas City Plaza, you can look forward to a free breakfast buffet, a free daily manager's reception and shopping on-site. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, 220 West, serves dinner. In-room WiFi (surcharge) is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An indoor pool
  • Self-parking (surcharge), a local area shuttle and express check-out
  • Express check-in, a billiards/pool table and a gift shop
  • A lift, a porter/bellboy and wedding services
  • Guest reviews speak highly of the helpful staff
Room features
All 266 rooms feature comforts such as premium bedding and air conditioning, in addition to thoughtful touches such as safes and WiFi. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with designer toiletries and shower/bath combinations
  • 42-inch flat-screen TVs with premium channels
  • Fridges, microwaves and video game consoles

Similar properties

Lobby
Hampton Inn & Suites Kansas City-Country Club Plaza
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
9.4 out of 10, Exceptional, 1,001 reviews
The price is ฿3,562
฿4,294 total
includes taxes & fees
22 Feb - 23 Feb
Hampton Inn & Suites Kansas City-Country Club Plaza

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95); wired internet (surcharge)

Parking and transport

  • Area shuttle
  • Uncovered parking on site (USD 25 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • 220 West

Things to do

  • Billiards/pool table
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (102 centimetre wide door)
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 12 floors
  • Banquet hall
  • Built in 1977
  • Designated smoking areas

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Living room
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 125 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for in-room wireless Internet: USD 9.95 (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.95 (rates may vary)
  • Fee for wired Internet in public areas: USD 9.95 (rates may vary)
  • Uncovered self-parking fee: USD 25.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Embassy Suites Hotel Kansas City Plaza
Embassy Suites Kansas City Plaza
Embassy Suites Kansas City
Kansas City Embassy Suites
Embassy Suites Kansas City Plaza Hotel
Embassy Suites Kansas City Plaza
Embassy Suites by Hilton Kansas City Plaza Hotel
Embassy Suites by Hilton Kansas City Plaza Kansas City
Embassy Suites by Hilton Kansas City Plaza Hotel Kansas City

Frequently asked questions

Does Embassy Suites by Hilton Kansas City Plaza have a pool?

Yes, this property has an indoor pool.

Is Embassy Suites by Hilton Kansas City Plaza pet-friendly?

Yes, Embassy Suites by Hilton Kansas City Plaza allows cats and dogs (limit 2 total). There's a fee of USD 125 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Kansas City Plaza?

Self-parking is available for USD 25.00 per night.

What time is check-in at Embassy Suites by Hilton Kansas City Plaza?

Check-in start time: 4 PM; check-in end time: midnight.

What time is check-out at Embassy Suites by Hilton Kansas City Plaza?

Checkout is at 11 AM.

Where is Embassy Suites by Hilton Kansas City Plaza located?

Located in Midtown - Westport, this hotel is within a 15-minute walk of Saint Luke's Hospital and Nelson-Atkins Museum of Art. Crown Center is 2.2 mi (3.5 km) away.

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Reviews

Embassy Suites by Hilton Kansas City Plaza Reviews

6.6

6.6

Cleanliness

6.6

Amenities

7.8

Staff & service

6.2

Property conditions & facilities
Rating 10 - Excellent. 287 out of 1000 reviews
Rating 8 - Good. 196 out of 1000 reviews
Rating 6 - Okay. 200 out of 1000 reviews
Rating 4 - Poor. 159 out of 1000 reviews
Rating 2 - Terrible. 158 out of 1000 reviews

Reviews

10/10 Excellent

Dusty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was definitely a plus, love the rooms
Stayed 1 night in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, amenities
Great service at the front desk and breakfast area. Clean rooms with lots of amenities. Enjoyed our stay an will recommend to anyone traveling to the area.
Stayed 3 nights in Aug 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Breakfast and overall good place to stay
Stayed 1 night in Apr 2025

8/10 Good

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good staff.

The staff was very friendly and helpful. The rooms were clean and the beds comfortable. The people in the room next to us were smoking weed though, so the smell was terrible. I will stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot could use some work but the staff and hotel was great
Stayed 1 night in Apr 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
The customer service was great. The staff was friendly, knowledgeable about the area and helpful. I slept well. Thank you!
Stayed 1 night in Jul 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was in a convenient area food and entertainment mins away.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice and clean
Stayed 2 nights in Mar 2025

10/10 Excellent

Lee

Liked: Cleanliness, amenities, property conditions & facilities
I liked being in a suite instead of just one room
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
staff excellent room nice and clean. Bath room which is outdated my only negative. Enjoyed the stay... Thanks
Stayed 1 night in Jun 2025

10/10 Excellent

Margaret

Hotel was very nice. Good breakfast. Staff were very friendly and courteous. Bathtub continually leaked water.
Stayed 1 night in May 2025

10/10 Excellent

Alonzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All in all the kids really enjoyed the visit. They had fun at the hotel and enjoyed walking the area. Not so much at night because there was some gang members yelling at my kids and scared them.
Stayed 1 night in May 2025

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a good place to bring your family, good breakfast arcade stuff for the kids. The pool is okay it was just to cold for being indoor.
Stayed 1 night in Jun 2025

10/10 Excellent

Rron

Liked: Cleanliness, property conditions & facilities
It was good for family
Stayed 2 nights in Feb 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the Embassy Suits, The two room layout is very comfortable. The breakfast is the best in the business, full buffet and cook to order eggs, pancakes and omits. I never make happy hour but they even give you free drinks and snacks. This is a great hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joyce

Liked: Cleanliness, staff & service, property conditions & facilities
Safety nice room
Stayed 1 night in Apr 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, room comfort
The hotel was very nice. The only complaint that I have is regarding the hotel gym/exercise room. There were 2 treadmills One of the treadmills was broken
Stayed 3 nights in Jun 2025

10/10 Excellent

shirley

Liked: Cleanliness, amenities, property conditions & facilities
They where so nice and friendly. It was a beautiful place. Easy to get to St Lukes.
Stayed 1 night in Feb 2025

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and friendly. Property a little worn down but convenient.
Stayed 1 night in Mar 2025

6/10 Okay

Montez

Liked: Staff & service
The Tubs need resurfacing and the beds need updating on them. Staircase was dirty. Customer service was excellent and breakfast excellent
Stayed 1 night in May 2025

2/10 Terrible

Jared

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Liked that it’s conveniently located near city attractions. Didn’t like room/property conditions. We have stayed at several Hilton hotels in the past. And honestly. This was the first hotel that I feel wasn’t up to par for the Hilton name/reputation. The staff was amazing. Everyone that we encountered was very accommodating and helpful. We couldn’t have asked any more from them. But the property has seen better days.
Stayed 2 nights in Jul 2025

10/10 Excellent

Paige

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a very nice place. Staff is very attentive and friendly. The space and old vintage like setting creates a nest atmosphere. The breakfast options are awesome with lots of space. The rooms are very spacious. The bars hands are heavy.
Stayed 1 night in Apr 2025

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The suites are very comfortable. The area within walking distance has an abundance of shops and restaurants/ bars. The only negative I had staying this time was the plumbing in the shower was very slow to drain and there was a rancid smell that I assumed was from drain.
Stayed 1 night in Apr 2025

4/10 Poor

Douglas

Disliked: Cleanliness, property conditions & facilities
The breakfast was good. Check-in was confusing. We were told we couldn’t come in without a key card but we needed to check-in before getting a key card. ??? The bathroom was the size and condition of a phone booth.
Stayed 1 night in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay Hotel room needs updated..
Stayed 1 night in Feb 2025