Handicapped accessible room was expecting walk in shower but it was a full tub. Not easy for handicapped accessible. . Stains on the bed spreads. Debris on the floor in the bathroom . Coffee pot in room did not work. Electrical outlet separated from wall. Searched on Expedia for hotels with breakfast included Expected complementary breakfast, upon check in found out breakfast was $15 per person. After looking at breakfast option the next morning we opted to eat elsewhere which was less than $15 per person. I would not stay at this hotel again. And would question staying at other Sheraton properties
per personcapped person accessible
We had ordered 2 queens first nigjt no queens put me in a king room Inconvenient ..next day got 2 queen room some mams flip flops left in our room changed rooms also ended up having someones shaved face hair in the bathroom sink that was in went to front desk to get refun and leave this filthy place ..highly NOT recommend unless u like to sleep in filth.
The rooms at the Four Points Sheraton Kalamazoo were not like the photos online. The hotel is old, the decor is old, the whole room was not user friendly. The room setup was not as advertised and lacking. The neighborhood was not dangerous but it was definitely not pretty.
Joyce
เข้าพัก 2 คืน, เมษายน 2025
10/10 ดีเลิศ
Brianna
11 พ.ค. 2025
ชื่นชอบ: ความสะอาด, พนักงานและบริการ
Overall, my stay was absolutely fantastic. The staff ensured I had a pleasant experience, and I had no issues with the room or the property in general.
Lied to by front desk morning shift, the 2 punks from thr evening front desk making fun of guests. My debit card was charged when i was promised it wouldn't be. Wifi signal so weak couldn't connect to internet. An all around stressful, anxiety filled stay.. my 12 years in Iraq were better than staying there
They gave us a key to a room, twice, that was occupied.
They corrected it, after two attempts.
Carpets looked dirty. Exterior needed TLC.
Staff was as helpful as they could be, just didn’t seem to be run well.