4/10 แย่
SHAR'RON
24 เม.ย. 2024
ไม่ชื่นชอบ: ความสะอาด, พนักงานและบริการ, สิ่งอำนวยความสะดวก, สภาพของที่พักและสิ่งอำนวยความสะดวก
ROOM 131 was a mess. What made it worse was their initial response to my complaint was that other guests had not complained about the room and basically if I didn't like it I can go to another hotel because they were doing the best they can. I asked them did you actually see the room, they said yes. I did end up going to room, 203 but it had a big spot on the rug and they saw the spot but didn’t find anything wrong with it being there. I had to cover it up. They credited me for the first night that I was there. Their response was to credit me for the entire stay and I could go to a different hotel if I was not pleased. If I didn't have to wait until my money was credited, I would have left.
Here are some things I pointed out to them for Room 131 that didn’t find objectable.
1) roach crawling on the floor 2) stove top back burner was completely rusty and didn’t work 3) bathtub not clean 4) sofa ripped in several places and wrapped in duct tape 5) headboard damaged 6) furniture worn and tattled 7) couldn’t open window because screen not fitted and bugs could get through 8) kitchen cabinet drawers stuck and top two drawers did not open.
SHAR'RON
เข้าพัก 1 คืน, เมษายน 2024