4 Stars Hotels in Hangzhou

"Clean"

"The hotel was clean and well staffed. Breakfast was decent, although nothing too special. Great location, walkable from the nearest subway station and close to the west lake. The atmosphere was catered more towards younger adults and couples."

"The place is well-planned and very convenient for everywhere. Breakfast included serves very nice meals and drinks there. Further, please do try the Chinese restaurant located at 37 floor and enjoy the boundless swimming pool and fancy gym facilities at 35 floor. Last but not least, I really like the hotel service. The hotel kindly extended our check-out time. "

"I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to...

"It is a beautiful hotel on the lake with many wonderful memories."

"Hotel is very clean. They offered free Peet’s coffee made by barista- each room gets a certain number of tickets based on number of days booked. There are a lot of malls and food options around, all walkable distance. The place is about 5-10 minute walk from Wulin night market and 10 minute walk to west lake. "

"Room is clean and roomy, the front desk staff were extremely helpful! Will definitely stay there again!"

"It’s clean, facilities and amenities are modern and advance, although not state of the art yet. Staff are friendly. Had difficulty getting to the hotel from the airport as the taxi driver has not heard about the hotel and we spent almost half an hour looking up the directions for him. We could not find any contact number to call the hotel from the website. There’s a wide variety of cafes and eateries, however, most of them only opens at 10am. We could only find 3 open before 10am"

"Good location, options for food just outside. Hotel room decor is a little dated but still very clean and comfortable. Restaurant had some vegetarian options which were very welcome. Breakfast was very good, lots of options "

"I stayed in two different rooms on consecutive nights. The first was great, while the second, I had an equivalent room that didn’t have well-working air conditioning. It was somewhat humid, though not hot. The room was overall just slightly less clean than the other one on a different floor. I thought that was odd for its inconsistency in experience."

"位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。"

"Clean"

"Clean with pleasant design. Extremely family-friendly with great play facilities for children. Surrounding area lacks dining options. However, there is a supermarket across from the hotel. This hotel is a great starting point for Hangzhou hiking destinations."

"Booked 2 rooms with breakfast included staffs at The reception said booking was made for NO breakfast. Showed them my wotif booking which clearly says ‘Included amenities: Free breakfast’, they didn’t understand the meaning…"

"Quiet and comfortable."

"Everything is perfect: the location, staff, and room design. The only problem is the lobby floor is super slippery. And the lighting design for the mirror is terrible. You can not see your make-up at all cause all the shooting lights were from the top. "

"Amazing staff very helpful. Thank you Amber for helping me at check in. Romeo for assisting with transportation. Your English was particularly good and you were both very polite. You made us feel really welcome. I would suggest you choose a river view room rather than a mountain view as the building work opposite hinders the view but did not disturb our stay. We made good use of the outdoor pool. Using it first thing in the morning before breakfast is a good idea as less busy. It’s a cool...

"Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English. "

"A very new hotel. The room is large and clean. The staff are very friendly. Will definitely come back. A new shopping arcade is just next door with plenty of restaurant and a large supermarket. A perfect stay. The only downside is WiFi coverage is not strong enough."

"The hotel is clean and room very comfortable. The staff was very cheerful and helpful. They took effort to help us with our Alipay issues and gave very good guidance to the areas around."