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Wyndham Grand Plaza Royale Hangzhou

4.5 star property
Lakefront hotel with 2 restaurants and health club

Choose dates to view prices

Photo gallery for Wyndham Grand Plaza Royale Hangzhou

Exterior
Business Suite, 1 King Bed, Non Smoking | Terrace/patio
Exercise/lap pool
Lobby
Dining
Located close to Broken Bridge and Hangzhou Tower Shopping Mall, Wyndham Grand Plaza Royale Hangzhou provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as a garden and dry cleaning/laundry services.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Pool
  • Breakfast available
  • Bar
  • Free WiFi
  • Housekeeping
The current price is ฿2,847
฿3,320 total
includes taxes & fees
27 Aug - 28 Aug

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Twin Beds Room

Deluxe Twin Beds Room | 1 bedroom, premium bedding, down duvets, minibar

Deluxe Twin Beds Room

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Premier Twin Beds Room

Premier Twin Beds Room | 1 bedroom, premium bedding, down duvets, minibar

Premier Twin Beds Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Business Suite, 1 King Bed, Non Smoking

Business Suite, 1 King Bed, Non Smoking | Bathroom | Combined shower/bathtub, designer toiletries, hair dryer, bathrobes

Business Suite, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 57 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Bed Room

Deluxe King Bed Room | 1 bedroom, premium bedding, down duvets, minibar

Deluxe King Bed Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Bed Room

Premier King Bed Room | 1 bedroom, premium bedding, down duvets, minibar

Premier King Bed Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Non Smoking, Lake View

Family Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, down duvets, minibar

Family Room, 1 King Bed, Non Smoking, Lake View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony or patio
Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down duvets, minibar

Executive Room, 1 King Bed, Non Smoking

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mountain View Twin Room

1 bedroom, premium bedding, down duvets, minibar

Mountain View Twin Room

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 49 sq m
  • Mountain view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Mountain View King Room

1 bedroom, premium bedding, down duvets, minibar

Mountain View King Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 42 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

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About the area

Map
No 555 Fengqi Road, Hangzhou, Zhejiang, 310006

What's nearby

  • West Lake - 9 min walk - 0.8 km
  • Hangzhou Tower Shopping Mall - 13 min walk - 1.1 km
  • Wulin Square - 16 min walk - 1.4 km
  • Wushan Night Market - 3 min drive - 2.6 km
  • Lingyin Temple - 8 min drive - 7.3 km

Getting around

  • Fengqi Road Station - 6 min walk
  • Hangzhou Station - 12 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 39 min drive

Restaurants

  • ‪KFC (肯德基) - ‬4 min walk
  • ‪Maan coffee - ‬6 min walk
  • ‪人民大会堂 - ‬3 min walk
  • ‪AtoZ Cafe - ‬4 min walk
  • ‪设计书台湾牛肉面 - ‬3 min walk

About this property

Wyndham Grand Plaza Royale Hangzhou

Luxury hotel near West Lake
Located close to Broken Bridge and Hangzhou Tower Shopping Mall, Wyndham Grand Plaza Royale Hangzhou provides a rooftop terrace, a shopping centre on-site and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Enjoy a meal at the two on-site restaurants. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An indoor pool and a children's pool
  • Free self-parking
  • Buffet breakfast (surcharge), express check-out and express check-in
  • Luggage storage, meeting rooms and a ballroom
  • Guest reviews give good marks for the overall condition
Room features
All 293 rooms have comforts, such as 24-hour room service and premium bedding, as well as perks, such as pillow menus and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with designer toiletries and shower/bath combinations
  • 37-inch LCD TVs with cable channels
  • Balconies or patios, fridges and free infant beds

Languages

Arabic, Chinese (Mandarin), English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 128 for adults and CNY 64 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 7,556 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On a lake
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests are asked to contact the hotel with the name of at least one guest as it appears on their passport upon booking.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 308.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately CNY 128 for adults and from CNY 64 for children
  • Rollaway bed fee: CNY 308.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:30 AM to 9:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Wyndham Grand Plaza Royale Hangzhou
Wyndham Royale
Wyndham Royale Hotel
Wyndham Royale Hotel Hangzhou Grand Plaza
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hotel
Wyndham Grand Plaza Royale
Wyndham Plaza Royale Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel
Wyndham Grand Plaza Royale Hangzhou Hangzhou
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

Frequently asked questions

Does Wyndham Grand Plaza Royale Hangzhou have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8:30 AM to 9:30 PM.

How much does it cost to stay at Wyndham Grand Plaza Royale Hangzhou?

As of 25 Aug 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Plaza Royale Hangzhou on 27 Aug 2025 start from ฿2,847.47, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Wyndham Grand Plaza Royale Hangzhou pet-friendly?

No, pets are not allowed at this property.

How much is parking at Wyndham Grand Plaza Royale Hangzhou?

Self-parking is free at this property.

What time is check-in at Wyndham Grand Plaza Royale Hangzhou?

Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Wyndham Grand Plaza Royale Hangzhou?

Checkout is at noon.

Where is Wyndham Grand Plaza Royale Hangzhou located?

Located in Gongshu, this luxury hotel is within a 15-minute walk of West Lake and Broken Bridge. Wulin Square and Hangzhou Tower Shopping Mall are also within 1 mi (2 km). Fengqi Road Station is 6 minutes by foot and Wulinmen Station is 13 minutes.

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Wyndham Grand Plaza Royale Hangzhou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 216 out of 350 reviews
Rating 8 - Good. 101 out of 350 reviews
Rating 6 - Okay. 21 out of 350 reviews
Rating 4 - Poor. 9 out of 350 reviews
Rating 2 - Terrible. 3 out of 350 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, steps away from West Lake and the famous Wulin night market. There are numerous restaurant options and the hotel staff were very professional
Stayed 6 nights in Jul 2025

10/10 Excellent

Ying

Liked: Cleanliness, amenities, property conditions & facilities
Nice stuff, clean room, great service and staff
Stayed 3 nights in Jun 2025

10/10 Excellent

Giovanni

Liked: Cleanliness, property conditions & facilities
Slightly overpriced hotel close to both subway and the West Lake.
Stayed 7 nights in Jun 2025

8/10 Good

Job

Great location and staff. Hotel is old/run-down. Room on non-smoking floor smelt smokey. Swimming pool was not 5 star hotel worthy: old and looked as if it was a public place
Stayed 3 nights in Jul 2025

10/10 Excellent

Chong Wei

Liked: Cleanliness, amenities, property conditions & facilities
Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mai

Liked: Cleanliness, amenities, property conditions & facilities
Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming.
Stayed 2 nights in Jun 2025

10/10 Excellent

TAI FUK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent location, easy access to west lake and shops n restaurants
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities
Beautiful scenery and lake side gardens
Stayed 1 night in Mar 2025

8/10 Good

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay, except for strong smoke smell when it’s a smoke free room. Saw a man in hallway smoking and talking to the room cleaner. I guess it’s allowed?
Stayed 2 nights in Jul 2025

10/10 Excellent

Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 8 nights in Apr 2025

10/10 Excellent

Zhen Liang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, a minute walk to West Lake

8/10 Good

Mong Lee

Disliked: Property conditions & facilities

A conveniently located hotel with large rooms

I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate. Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!
Stayed 5 nights in Apr 2025

10/10 Excellent

ng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay with reasonable sized room

What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake
Stayed 2 nights in Oct 2024

10/10 Excellent

Wei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The westlake view of the nine floor room was amazing.
Stayed 3 nights in May 2024

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to China

Hotel is really nice and staff are great the only thing which I being picky on is bar area not very good.
Stayed 2 nights in Jan 2024

6/10 Okay

Wai Kit

Liked: Cleanliness, staff & service
Hotel condition is a bit old
Stayed 3 nights in Apr 2024

6/10 Okay

Zhuoqin

Liked: Property conditions & facilities, room comfort

Not a 5 star hotel

The hotel can only be rated as 3 star for overall services
Stayed 4 nights in May 2024

8/10 Good

Lei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just beside the famous West Lake, beautiful neighborhood, the facilities are new and advanced, friendly staffs. It looks like the hotel shares with other organizations in the same buildings, and it caused the confusion when I arrived. As it locates in the famous tourism area, you can imagine the area is pretty crowded.
Stayed 1 night in Mar 2024

6/10 Okay

Wenjing

There was frequently no wifi or with very slow speed.
Stayed 6 nights in May 2024

4/10 Poor

Wenjing

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Old facility, no AC at 29 degree room temperature

I was locked in the bathroom of the first room I entered because the sliding door couldn't be opened from the inside if the bathroom door was completely closed. The second room was unbearably warm at 26 degrees Celsiu and no air conditioning. The thick winter bedding made the room temperature felt unbearable which prevented me from falling asleep. It faced a night market, making it too noisy to open the balcony door to have fresh and cool air. The third room was quieter than the first two but still lacked air conditioning, with the temperature reaching 29 degrees. As a result, I decided to cancel my third night.
Stayed 2 nights in Feb 2025

8/10 Good

Mary

Liked: Amenities
Once the staff figured out I was not happy with the desk staff, the other staff, manager and concierge got better at taking care of problems. This is not really a good hotel for a travel or who speaks little Chinese or no Chinese.
Stayed 7 nights in Mar 2024

8/10 Good

Masato

Liked: Cleanliness, staff & service
西湖まで徒歩3分ほど。朝のジョギングやウォーキングには良いです。プールが混雑しすぎで、ジムも朝7時からしか開いていないのが難
Stayed 1 night in Aug 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Virginia W C

Liked: Cleanliness, property conditions & facilities, room comfort
地点旁有武林夜市，很多食市，方便出口，在西湖區，洒店不錯，會再入住
Stayed 4 nights in Apr 2025

10/10 Excellent

Xiuling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff and great service. Location is awesome where close West Lake and Wulin Night Market, within 10 minutes to metro station.
Stayed 5 nights in Apr 2025