Crowne Plaza Hangzhou Qiantang by IHG

Property class: 4

Choose dates to view prices

Reviews

9.4 out of 10
Exceptional
Take advantage of a terrace, dry cleaning/laundry services and a bar at Crowne Plaza Hangzhou Qiantang by IHG. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
The current price is ฿2,630
฿3,067 total
includes taxes & fees
24 Oct - 25 Oct

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Standard Room, 1 King Bed, Club lounge access

A modern hotel room with a large bed, a desk with a chair, a flat-screen TV, and a bathroom visible through a glass partition.

Standard Room, 1 King Bed, Club lounge access

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed (High Floor)

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 King Bed (High Floor)

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, bedside lamps, a small table, and a view of the city through large windows.

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Premium Room

A hotel room with a large bed, a desk, and a view of the city through the window.

Premium Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Standard Room

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Standard Room

  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed
  • Free wired internet

View all photos for Presidential Suite, 1 King Bed

A modern bathroom with a large, round bathtub, a mirror, and a sleek, minimalist design.

Presidential Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for 2 Twin Beds Standard High Floor

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

2 Twin Beds Standard High Floor

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for 2 Twin Beds Standard

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

2 Twin Beds Standard

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

A modern hotel bathroom with a glass shower enclosure, a bathtub, and a vanity with a mirror.

Suite, 1 Bedroom, Non Smoking, City View (Jinsha Lake City View)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Club lounge access

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Standard Room, 2 Single Beds, Club lounge access

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Room, 2 Single Beds, Accessible

A hotel room with two beds, a desk, a chair, a TV, and a large window offering a city view.

Standard Room, 2 Single Beds, Accessible

  • Sleeps 2
  • 2 Single Beds
  • Free wired internet

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About the area

Located in Hangzhou, Crowne Plaza Hangzhou Qiantang by IHG is in the city centre. MIXC Mall and Hangzhou Tower Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake. Hangzhou Grand Theatre and Zhejiang University Yuquan Campus are two other places to visit that come recommended. Visit our Hangzhou travel guide
Map
No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018

What's nearby

  • A serene lake with a traditional pavilion, a wooden bridge, and a pagoda in the distance.
    West Lake
    19 min drive - 22.0 km
  • Zhejiang University Huajiachi Campus
    14 min drive - 16.6 km
  • MIXC Mall
    16 min drive - 17.2 km
  • Wulin Square
    17 min drive - 19.9 km
  • Hangzhou Tower Shopping Mall
    17 min drive - 20.2 km

Getting around

  • Gaosha Road Station
    8 min walk
  • Yuhang Railway Station
    14 min drive
  • Hangzhou (HGH-Xiaoshan Intl.)
    29 min drive

Restaurants

  • 星巴克
    8 min walk
  • Pizza Hut 必胜客
    12 min walk
  • Crowne Plaza
    9 min walk
  • 海底捞大排档
    9 min walk
  • McDonald’s
    13 min walk

About this property

Crowne Plaza Hangzhou Qiantang by IHG

  • Upscale hotel near Hangzhou Tower Shopping Mall
  • A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Crowne Plaza Hangzhou Qiantang by IHG. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and a banquet hall
    • A 24-hour front desk, a porter/bellboy and concierge services
  • Room features
  • All 328 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate baths/showers
    • LCD TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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฿2,255 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 10:30 AM on weekends; CNY 148 per person
  • 3 restaurants
  • A bar/lounge

Restaurants on site

  • Char
  • 彩丰楼中餐厅
  • 滟澜全日制餐厅

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 8,073 square feet of conference space
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 23 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 148 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property class

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Hangzhou Qiantang by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on 24 Oct 2026 start from ฿2,630, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hangzhou Qiantang by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hangzhou Qiantang by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hangzhou Qiantang by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Hangzhou Qiantang by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is Crowne Plaza Hangzhou Qiantang by IHG located?

Located in Qiantang, this hotel is within 12 mi (20 km) of MIXC Mall, Hangzhou Grand Theatre and Hangzhou Tower Shopping Mall. West Lake and Zhejiang University Yuquan Campus are also within 16 mi (25 km). Gaosha Road Station is 8 minutes by foot and Jinshahu Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Hangzhou Qiantang by IHG Reviews

9.4

Exceptional

9.4

Cleanliness

9.0

Location

9.6

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 29 out of 38 reviews
Rating 8 - Good. 7 out of 38 reviews
Rating 6 - Okay. 1 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 0 out of 38 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean and good location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is excellent with lots of choices. Location is good with lots of shopping and restaurants around.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 7 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amzing stay. Staffs were very helpful and kind.
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff.
Stayed 5 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
Stayed 1 night in Jul 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
객실이 깨끗하였고 카페트가 때가 타서 조금 더러운데 혹시 이 부분 어렵지만 개선이 가능하면 좋겠다고 생각하였습니다.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯，都乾淨，又方便
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的地方，服務也都很好
Stayed 4 nights in Aug 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, good room, good bathroom, good food.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Feb 2019
Verified review

10/10 Excellent

Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Stayed 3 nights in Sep 2025