Crowne Plaza Hangzhou Qiantang by IHG

4.0 star property
Travelers can savor delicious meals at three restaurants, unwind by the pool, or explore the nearby Hangzhou Tower Shopping Mall for retail therapy

Choose dates to view prices

Crowne Plaza Hangzhou Qiantang sits conveniently near shopping attractions while offering a luxurious retreat. Guests can relax on the sunny terrace, stay connected with complimentary in-room WiFi, or maintain their fitness routine at the 24-hour gym.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is ฿2,552
฿2,976 total
includes taxes & fees
31 May - 1 Jun

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About this property

Crowne Plaza Hangzhou Qiantang by IHG

  • Upscale hotel near Hangzhou Tower Shopping Mall
  • A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Crowne Plaza Hangzhou Qiantang by IHG. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi.
  • Other perks include:
    • An indoor pool
    • Free self-parking
    • Buffet breakfast (surcharge), express check-out and luggage storage
    • Tour/ticket information, concierge services and a lift
  • Room features
  • All 328 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers and separate baths/showers
    • LCD TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CNY 350.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CNY 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CNY 148 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Frequently asked questions

Does Crowne Plaza Hangzhou Qiantang by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM to 10:00 PM.

How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on 31 May 2026 start from ฿2,552, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Hangzhou Qiantang by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at Crowne Plaza Hangzhou Qiantang by IHG?

Self-parking is free at this property.

What time is check-in at Crowne Plaza Hangzhou Qiantang by IHG?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Crowne Plaza Hangzhou Qiantang by IHG?

Checkout is at noon. Late check-out is available for a fee.

Where is Crowne Plaza Hangzhou Qiantang by IHG located?

Located in Qiantang, this hotel is within 12 mi (20 km) of MIXC Mall, Hangzhou Grand Theatre and Hangzhou Tower Shopping Mall. West Lake and Zhejiang University Yuquan Campus are also within 16 mi (25 km). Gaosha Road Station is 8 minutes by foot and Jinshahu Station is 11 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.4

Cleanliness

9.0

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 27 out of 35 reviews
Rating 8 - Good. 7 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

Reviews

Verified

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast is excellent with lots of choices. Location is good with lots of shopping and restaurants around.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

jeanney y

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English.
Verified

10/10 Excellent

xiang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Heechae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was an amzing stay. Staffs were very helpful and kind.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Yan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff.
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 3 nights in Mar 2025
Verified

6/10 Okay

YUMIKO

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

leihong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯,都乾淨,又方便
Stayed 1 night in Mar 2021
Verified

10/10 Excellent

ChunMing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的地方,服務也都很好
Stayed 4 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent
Stayed 1 night in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, good room, good bathroom, good food.
Stayed 1 night in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Stayed 2 nights in Feb 2019
Verified

10/10 Excellent

Min

Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Yin-Yin

Stayed 4 nights in Jan 2026
Verified

8/10 Good

Jackeline

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Queen

Stayed 3 nights in Sep 2025
Verified

8/10 Good

PAI-CHENG

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

EUNTAE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Stephane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Xinxin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Dong Wok

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024
Verified

8/10 Good

Hsinghua

Stayed 1 night in Sep 2023
Verified

10/10 Excellent

WEN TIEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023