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"Not much around, needs to take metro"

"Clean"

"Good location, options for food just outside. Hotel room decor is a little dated but still very clean and comfortable. Restaurant had some vegetarian options which were very welcome. Breakfast was very good, lots of options "

"Beautiful and modern hotel located next to the river, with shopping nearby in a business district. Good gym and delicious breakfast"

"I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to...

"位置非常好，也非常安静，离西湖不到4公里。房间很大很舒适，下次去杭州还会住这家。"

"Really great experience! Top notch service! Kudos especially to front desk manager Fanny and breakfast buffet host Brett, whom went above and beyond their duties to accommodate our baby! Brett would reserve our table every morning and get our coffees and baby chair ready without us asking. We really appreciate them both. The only downside to the hotel is the lack of restaurants and shops next door, which makes going out a bit harder. "

"Excellent location, nice view, room tidy and clean. Got discount for hotel Chinese restaurant."

"The hotel was very satisfactory"

"stayed in this hotel for 10 nights. pleasant staff and clean. will come back again!"