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"This was as close to a perfect stay as you can get. The staff are the most generous and helpful people I’ve had the pleasure of meeting anywhere around the world. Truly the gold standard for customer dedication and care. Nhi is a team member who my girlfriend and I will always remember. She ensured that our stay was not only above what we expected but helped us with so many other needs along the way. Truly. It’s people like Nhi that will make me return again and again to the Grand whenever I’m...

"This was my first stay in Hanoi, Vietnam and it was the best decision. From the moment you step in front of this hotel, you know it is going to be magical. The architecture in the lobby alone is enough to make you never want to leave. The staff was super kind and helpful which was honestly the cherry on top. My group consisted of eight people and we were all very grateful to have stayed here. Please don’t skip the rooftop, the bites and cocktails up there are amazing!"

"Thank you so much to the staff here at Hotel du LAC Signature for making our stay here such a delight. This hotel was aesthetically pleasing, extremely clean, and served high quality food for breakfast. My fiancé and I couldn’t stop taking photos-videos of everything. The employees here were so professional, patient, helpful, and genuinely interested in making sure we had an impeccable experience. Thank you once again, we will return here on our next trip to Hanoi!"

"Very nice services! Good accommodation with west lake view!"

"Slightly further out from the main pub street/Hoan Kian area, but very close to train street and walking distance to everywhere you’d want in Hanoi. Very clean hotel, lovely rooftop pool and bar, and really excellent service from Kathy who arranged our taxi to Ninh Binh/an all round friendly face. Thank you for a great final night in Hanoi!"

"This was an amazing stay. The hotel is very clean and comfortable. My concierge May made my stay so wonderful. She helped me find local spots and get around with ease. She is so sweet and thoughtful and speaks fluent English. Next time I am in hanoi I will come back just for Hope. GM hotel is very lucky to have such an great employee like Hope. "

"I enjoyed staying at Intercontinental Hanoi Landmark72. The staffs are very nice and helpful, the room is clean and always feeling fresh with fill-full amenities everyday during my stay. Excellent breakfast service with high quality of food. Set Menu for dinner with a group of 9 pax is excellence. Highly recommend for everyone who loves to enjoy their life style in high floor. Thank you for your excellent service! Lucie LN"

"The hotel facilities and staff were beautiful. The roof top bar makes for an amazing experience, The resteraunt has a magnificent variety and the rooms are spacious and comfortable. Right in the heart of old quater and wallable to all main tourist spots. Very great stay and would recommend to all."