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Pan Pacific Hanoi

Property class: 5 and above

Choose dates to view prices

Located close to Ho Chi Minh Mausoleum and Dong Xuan Market, Pan Pacific Hanoi provides a rooftop terrace, shopping on-site and a coffee shop/cafe. Treat yourself to a body wrap, a body treatment or a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. Free in-room WiFi is available to all guests, along with a hair salon and a library.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,426
฿3,885 total
includes taxes & fees
20 Sept - 21 Sept

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Deluxe King or Twin room

A hotel room with a large bed, a desk with a chair, a desk lamp, a nightstand, a chair, and a painting on the wall.

Deluxe King or Twin room

9.0 out of 10
Wonderful
(8 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Suite, 1 King Bed

Down duvets, minibar, in-room safe, desk

Studio Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Lake view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, Lake View

A hotel room with a large bed, a desk, a chair, and a TV.

Premier Room, Lake View

9.8 out of 10
Exceptional
(6 reviews)
  • Lake view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Club Room

A hotel room with a large bed, a desk with a chair, a television, and a view of the city through large windows.

Club Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Premier Serviced Suites

A hotel room with a bed, a chair, a desk, a vase with flowers, and framed pictures on the wall.

One Bedroom Premier Serviced Suites

  • Lake view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Executive Serviced Suites

A neatly arranged hotel room with a large bed, a bedside table with a lamp, a nightstand with a phone, and a window with curtains.

One Bedroom Executive Serviced Suites

  • Lake view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Suite

A modern bathroom with a bathtub, a vanity with a mirror, and a view of the city.

Premier Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite

A modern hotel room with a large window offering a city view, a sofa, a dining table, and a TV stand.

Executive Suite

  • Sleeps 3
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King or Twin Room, Lake View

A hotel room with a large bed, a desk, a chair, a TV, and a view of a cityscape.

Deluxe King or Twin Room, Lake View

9.4 out of 10
Exceptional
(3 reviews)
  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Balcony Suite

A modern hotel room with a sofa, armchair, and a small table with a vase of flowers.

Studio Balcony Suite

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Pacific Club Lakeview King

A hotel room with a bed, desk, chair, TV, and a city view.

Pacific Club Lakeview King

  • Lake view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for One Bedroom Deluxe Serviced Suite

A modern hotel room with a dining area, a sofa, a TV, and a large window with a city view.

One Bedroom Deluxe Serviced Suite

  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 10
  • Free Wi-Fi

View all photos for Deluxe Lakeview King

Down duvets, minibar, in-room safe, desk

Deluxe Lakeview King

  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

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  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,002 reviews
The price is ฿2,642
฿2,996 total
includes taxes & fees
26 Sept - 27 Sept
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About the area

Located in Hanoi, Pan Pacific Hanoi is in the city centre and on a lake. The area's natural beauty can be seen at West Lake and Hoan Kiem Lake, while Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
1 Thanh Nien Road, Ba Dinh District, Hanoi

What's nearby

  • A pagoda, a body of water, and a flag.
    West Lake
    1 min walk - 0.1 km
  • A serene lakeside scene with a pagoda, palm trees, and a traditional bridge.
    Tran Quoc Pagoda
    5 min walk - 0.5 km
  • A large building with columns, surrounded by well-maintained gardens and trees.
    Ho Chi Minh Mausoleum
    4 min drive - 1.5 km
  • A shopping mall with a central fountain, multiple floors, and various shops.
    Dong Xuan Market
    5 min drive - 1.9 km
  • A night scene with a red-lit bridge over a calm lake, surrounded by trees and illuminated structures.
    Hanoi Old Town Night Market
    7 min drive - 2.6 km

Getting around

  • Cát Linh Station
    4 min drive
  • Hanoi Long Bien Station
    6 min drive
  • Hanoi (HAN-Noi Bai Intl.)
    32 min drive

Restaurants

  • Mía Coffee
    4 min walk
  • KFC
    1 min walk
  • Circle K
    2 min walk
  • Sofitel Plaza Hotel
    1 min walk
  • Two Chairs Coffee Lab
    2 min walk

About this property

Pan Pacific Hanoi

  • Luxury family-friendly hotel near West Lake
  • Located close to Ho Chi Minh Mausoleum and Dong Xuan Market, Pan Pacific Hanoi provides a rooftop terrace, shopping on-site and a coffee shop/cafe. Indulge in a body wrap, a body treatment and a facial at the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare and international cuisine. In addition to a hair salon and a library, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • An indoor pool, along with sunloungers
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
    • Massage treatment rooms, a 24-hour front desk and concierge services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 328 rooms boast comforts such as 24-hour room service and air conditioning, as well as perks such as late-night room service and free WiFi.
  • Other amenities include:
    • Bathrooms with shower/bath combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Wardrobes/cupboards, daily housekeeping and electrical adapters/chargers

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฿4,180 total
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: USD 23.10 for adults and USD 11.55 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Ming
  • Pacifica
  • Song Hong Bar
  • Summit Lounge

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (13,143 square foot of space)

Outdoors

  • Barbecue grill
  • On a lake
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • 1 building
  • 20 floors
  • Ballroom
  • Banquet hall
  • Built in 1998
  • Designated smoking areas
  • No plastic drinking straws
  • Non-plastic drinking straws available

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 1450000.0 per day.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 23.1 for adults and from USD 11.55 for children
  • Airport shuttle fee: USD 75 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 1450000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 0100113141

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Pan Pacific Hanoi have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Pan Pacific Hanoi?

As of 2 Sep 2026, prices found for a 1-night stay for 2 adults at Pan Pacific Hanoi on 20 Sep 2026 start from ฿3,426, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Pan Pacific Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Pan Pacific Hanoi?

Self-parking and valet parking are free at this property.

What time is check-in at Pan Pacific Hanoi?

Check-in begins at 2 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Pan Pacific Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Pan Pacific Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 75 per vehicle applies.

Where is Pan Pacific Hanoi located?

This family-friendly Hanoi hotel is located in the historical district, within 1 mi (2 km) of West Lake, Ho Chi Minh Mausoleum and Dong Xuan Market. Quan Chuong Gate and Hanoi Old Town Night Market are also within 2 mi (3 km). Hanoi Long Bien Station is 23 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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