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The Oriental Jade Hotel

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Luxury
VIP Access
5.0 star property
9.8

Exceptional

Serene elegance in Hanoi's Old Quarter

Amidst the vibrant energy of Hanoi's Old Quarter, this boutique hotel offers beautifully designed rooms and a serene atmosphere. Unwind at the rooftop pool and bar, savouring stunning city views and exceptional dining options.

Popular amenities

  • Free Wi-Fi
  • Restaurant
The current price is ฿3,878
฿4,398 total
includes taxes & fees
18 Jun - 19 Jun

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Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 15

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available for VND 1625000.0 per night.

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately VND 600000 for adults and from VND 600000 for children
  • Airport shuttle fee: VND 634500 per vehicle (maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1625000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 0106639879
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Frequently asked questions

Does The Oriental Jade Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at The Oriental Jade Hotel?

As of 23 May 2026, prices found for a 1-night stay for 2 adults at The Oriental Jade Hotel on 18 Jun 2026 start from ฿3,878, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is The Oriental Jade Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Oriental Jade Hotel?

The Oriental Jade Hotel doesn't offer parking.

What time is check-in at The Oriental Jade Hotel?

Check-in start time: 2:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at The Oriental Jade Hotel?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does The Oriental Jade Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of VND 634500 per vehicle applies.

Where is The Oriental Jade Hotel located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Thang Long Water Puppet Theatre and Dong Xuan Market are also within 15 minutes. Hanoi Long Bien Station is 17 minutes by foot and Hanoi Railway Station is 19 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.8

Exceptional

9.8

Cleanliness

9.8

Amenities

10

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 913 out of 1002 reviews
Rating 8 - Good. 62 out of 1002 reviews
Rating 6 - Okay. 15 out of 1002 reviews
Rating 4 - Poor. 5 out of 1002 reviews
Rating 2 - Terrible. 7 out of 1002 reviews

Reviews

Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a great location
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here. Breakfast was very good, staff were great and the hotel was very clean. We would be very happy to stay here again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. Perfect location. Lovely rooms. The pool and rooftop bar were fantastic. Highly recommended.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an excellent location for sightseeing. The breakfast buffet was delicious and abundant, serving local and international cuisine. Many thanks to the entire staff who made our stay truly special. 🙏
Stayed 7 nights in Apr 2026
Verified

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a really convenient location. The staff were amazing! Had a great time.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

jana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in the perfect location. My favorite hotel in Vietnam. Strongly recommended
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

dinko

Liked: Cleanliness, amenities, property conditions & facilities
Superb location, amazing professional staff, delicious breakfast.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stays at the Oriental Jade! The location is perfect and the staff is incredible. The sky bar is a great place to unwind in the evenings and features spectacular views.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities
5 star experience. You absolutely have to stay at this hotel. The service, amenities and overall experience was amazing. The staff were respectful, courteous and went out of their way to make our stay as comfortable as possible. We will definitely be staying here again in the future.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Cabot

The staff were wonderful and the breakfast had many delicious options.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Yusuf

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay perfect location courteous staff Made my stay memorable Walkable to most attraction and market
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Yuto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and I would definitely stay here again. The location is very convenient, close to the old town and downtown.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sanjay

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely courteous and prepared breakfast takeaway as we were leaving very early. Great location as well.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melinda

Liked: Cleanliness, amenities, property conditions & facilities
Room was ready when we checked in and was wonderful. All the staff were very pleasant. Great location but not too crazy. Easy walk to the lake and all the action of the weekend market. Will definitely stay here again if we ever find ourself back in Hanoi.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay at Oriental Jade. Clean and comfortable room with good beds and bathroom with great shower. Staff uniformly excellent.Broad breakfast selection both western and Vietnamese. Very accommodating about holding luggage and assisting with airport transit. Had a great massage in spa - so convenient to go down in robe! Swimming pool has amazing views. Ate at the rooftop bar several times - nice fettuccine with salmon for a change of pace.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Paramjeet

Liked: Cleanliness, staff & service, amenities
Very clean rooms, helpful staff , excellent concierge services . Would recommend it highly
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay. Great location. Quiet room. Staff were very attentive and super accommodating. Breakfast was delicious. Massage at the O’Spa was the best I’d had in Vietnam. Jolene at the booking counter was so amazing. She lined up a tour that was great and helped us find a private car to our next destination. Highly recommend this hotel.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bindu

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel..excellent service that makes it very special…best location..
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, amenities, property conditions & facilities
The staff is outstanding. The location is great. The host has all the amenities I need. I felt very welcomed
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities
Attentive staff, excellent breakfast, great location in Hoàn Kiếm area, right around the corner from St Joseph's cathedral.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Regine

Liked: Cleanliness, amenities, property conditions & facilities
yes, the staff were very nice, very helpful. I would definitely recommend it to my friends.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel I’ve stayed in during my trip to Vietnam. The staff are very friendly and attentive. The rooms are nice. The breakfast is delicious. The rooftop pool is perfect after a hot day. For real, the staff welcome you with a cold drink and a cloth to wipe your hands. We left and came back a few times while we did excursions to Ha Long Bay and Ninh Binh and they welcomed us back each time. On our last day they lined up by the car and waved bye. It was such a wonderful experience.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel and fantastic staff
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

jeorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very well located, staff very attentive excellent people!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

LIEU

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly, and efficient
Stayed 1 night in Jan 2026