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Hanoi Garden Hotel & Spa

3.5 star property
Travelers find a peaceful retreat near Hoan Kiem Lake where they can enjoy Thai massages at The Garden Spa or plan their day over coffee in a tranquil setting

Choose dates to view prices

Hanoi Garden Hotel & Spa offers a calm oasis in bustling Hanoi with a peaceful garden. Guests can book Thai massages at The Garden Spa, enjoy breakfast, and access free WiFi. The hotel provides dry cleaning and airport shuttles. Dong Xuan Market is nearby.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Bar
The current price is ฿1,276
฿1,447 total
includes taxes & fees
1 Jun - 2 Jun

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About this property

Hanoi Garden Hotel & Spa

  • Luxury hotel near Hoan Kiem Lake
  • Close to Hanoi Old Town Night Market and Ho Chi Minh Mausoleum, Hanoi Garden Hotel & Spa provides a free food/drink shopping service, a terrace and dry cleaning/laundry services. Treat yourself to a massage, aromatherapy or a body treatment at The Garden Spa, the on-site spa. The on-site restaurant offers breakfast. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar.
  • Additional perks include:
    • A round-trip airport shuttle (surcharge), express check-out and express check-in
    • Coffee/tea in reception, a front desk safe and a porter/bellboy
    • A lift, a 24-hour front desk and a TV in reception
  • Room features
  • All rooms are individually decorated, and boast comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and air conditioning.
  • More conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets and pillowtop mattresses
    • Rainfall showers, designer toiletries and bidets
    • 32-inch LCD TVs with premium channels
    • Coffee/tea makers, daily housekeeping and desks

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Early check-in subject to availability

Late check-in subject to availability

Express check-in available

Minimum check-in age - 15

Check-out

Check-out before noon

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation

The property charges 3 per cent for credit card payments

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 18 per night.

Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 18 per night
  • Credit card charges are subject to a surcharge of 3 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Hanoi Garden Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hanoi Garden Hotel & Spa?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hanoi Garden Hotel & Spa on 1 Jun 2026 start from ฿1,276, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hanoi Garden Hotel & Spa?

This property doesn't offer parking.

What time is check-in at Hanoi Garden Hotel & Spa?

Check-in start time: 2 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hanoi Garden Hotel & Spa?

Checkout is at noon. Late checkout is available for a fee (subject to availability).

Does Hanoi Garden Hotel & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Hanoi Garden Hotel & Spa located?

Located in Old Quarter, this luxury hotel is within a 5-minute walk of Hang Ma Street and Hanoi Old Town Night Market. Hoan Kiem Lake and West Lake are also within 1 mile (2 km). Hanoi Long Bien Station is 8 minutes by foot and Hanoi Railway Station is 23 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.4

Cleanliness

9.6

Location

9.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 158 out of 202 reviews
Rating 8 - Good. 36 out of 202 reviews
Rating 6 - Okay. 5 out of 202 reviews
Rating 4 - Poor. 0 out of 202 reviews
Rating 2 - Terrible. 3 out of 202 reviews

Reviews

Verified

10/10 Excellent

Connie S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing and the staff was excellent. The hotel transport went smoothly. Perfect location.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

alastair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel is a superb location in the centre of the old quarter. Super friendly and helpful staff. Room was very comfy
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great service, nice breakfast. The team Sandy are very helpful and friendly. I highly recommend
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marta

Liked: Staff & service
The staff were very friendly and the room was good enough for one night, hiwever, there were mosquitos and insects in my room which I did not appreciate.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Special thanks to Ben who went out of his way to help with an ankle issue I had! Great location, loved Hanoi!
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
A convenient well-run Boutique Hotel in the heart of the old quarter. Excellent staff support and comfortable room.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Candice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room in great location. Staff were really friendly and helpful. Would stay here again.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here! Very central spot. Clean hotel and the best part was the staff. So lovely and accommodating to our young family. Would highly recommend and we will be back for sure!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, amenities, property conditions & facilities
The staff was wonderful and my kids are still talking about the breakfast buffet. It was nice and quiet, even though it’s located in the middle of the Old Quarter, which was great. We loved it and would stay there again in a heartbeat!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great centrally located hotel in the Old Quarter of Hanoi. The staff were incredibly helpful with recommendations and the spa in the hotel was well priced. We had some fantastic massages! Breakfast was very good with lots of variation, and their rooms were surprisingly quiet despite the busyness and noise of the surrounding area. Will stay here again!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Amber Maria

Liked: Cleanliness, property conditions & facilities
In the heart of the French Quarter, this is a great place to explore the local scene. The hotel staff was excellent, they were not only incredibly helpful they were also very kind to our young sons. The location, breakfast, cleanliness, and exceptional staff helped make our trip to Hanoi a wonderful experience!
Stayed 10 nights in Nov 2025
Verified

8/10 Good

Helga

Despite the bathroom being quite dated, the shower was hot and the towels were clean. The TV worked only intermittently and the bed was hard as rock, however the staff arranged a pillow top to the mattress which made a bit of difference.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly, location was super convenient. They looked after me so well!
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Tsetan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The room is spacious and has comfortable bed. The property is located within the old quarter, close to many good restaurant and convenient for tour pickups.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, amenities
Staff made it worth 10/10
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel a lot and the staff here is top notch , every one of them have been very pleasant
Stayed 1 night in Jul 2025
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Located in a central part of Hanoi this Hotel offers a good standard of value and comfort. I spent two nights here following an off road motorcycle trip and so took advantage of the laundry service and an opportunity to get some good sleep. I was not disappointed, very attentive and friendly staff. Breakfast was fine with a good selection of food. Overall a good choice if you need to be in central Hanoi.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Bedrooms in Old Quarter

Lovely hotel in central location with the friendliest and helpful staff. Super comfy rooms, spotlessly clean. Breakfast more than ample to set you up for the day. Think they could drop the word garden as there is not one, however no big deal just confusing. Didn’t use Spa so cant comment on that. Definitely recommend 👌
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Zack

Liked: Cleanliness, staff & service
Hotel/room was clean and staff were very friendly.
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
Basic/clean but reasonable priced accommodation but great location. Fantastic and helpful staff especially Chloe who arranged all our trips. All staff amazing
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super central location. Good hepiful staff.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Randi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very nice and great service level. Loved the balcony in my room, good and comfy bed and pillows. Nice location. Spa treatment average.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Bernard savary malayapa

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotels I’ve ever stayed . The staff was surely the best I’ve seen . They took really good care of us and went out of the way to help us in everything we needed .
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Nitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice little gem

Perfect place within the old quarters. Place is clean, staff are super friendly and come forward to help.
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were particularly excellent. Extremely helpful and friendly. A great location.
Stayed 2 nights in Apr 2024