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Melia Hanoi

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Luxury
5.0 star property
9.2

Wonderful

Elegance near historic lake serenity

Serene surroundings and elegant design define this property, perfectly situated for exploring shops, restaurants, and the historic Hoan Kiem Lake. Delight in the comprehensive breakfast buffet, spacious rooms, and an inviting outdoor pool area for a truly memorable stay.

Popular amenities

  • Pool
  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
The current price is ฿3,921
฿4,446 total
includes taxes & fees
7 Jun - 8 Jun

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Deluxe Room

View from room

Deluxe Room

9.4 out of 10
Exceptional
(15 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for The Level Suite

City view

The Level Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Level Premium

The Level Premium | Minibar, in-room safe, desk, laptop workspace

The Level Premium

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(19 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

10.0 out of 10
Exceptional
(9 reviews)
  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, Connecting Rooms

Deluxe Room, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Deluxe Room, Connecting Rooms

  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for The Level Suite with Balcony, Adult Only

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony, Adult Only

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 King Beds
  • Free Wi-Fi

View all photos for Family Suite

Family Suite | View from room

Family Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, laptop workspace

Suite

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Deluxe Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Room (3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3AD)

  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Suite (The Level 3AD)

City view

Suite (The Level 3AD)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for The Level Suite with Balcony - Adults Only (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Suite with Balcony - Adults Only (3 Adults)

  • City view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room (The Level 3AD)

Minibar, in-room safe, desk, laptop workspace

Premium Room (The Level 3AD)

  • City view
  • 32 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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฿11,355 total
includes taxes & fees
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About the area

Located in Hoan Kiem, a neighbourhood in Hanoi, Melia Hanoi is near a train station. Hanoi Old Town Night Market and Dong Xuan Market are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and West Lake. Looking to enjoy an event or a match while in town? See what's going on at My Dinh National Stadium. Visit our Hanoi travel guide
Map
44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235

What's nearby

  • Hoa Lo Prison Museum
    Hoa Lo Prison Museum
    3 min walk - 0.3 km
  • Hoan Kiem Lake
    Hoan Kiem Lake
    7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi
    St. Joseph's Cathedral of Hanoi
    7 min walk - 0.6 km
  • Train street
    Train Street
    10 min walk - 0.9 km
  • Hanoi Opera House
    Hanoi Opera House
    12 min walk - 1.0 km

Getting around

  • Hanoi Railway Station
    11 min walk
  • Hanoi (HAN-Noi Bai Intl.)
    43 min drive

Restaurants

  • Meliã
    2 min walk
  • Starbucks Reserve Quang Trung
    1 min walk
  • Garbo
    1 min walk
  • Bún Bò Huế O Xuân - Cơ Sở 2
    2 min walk
  • Hào Café Hanoi
    2 min walk

About this property

Melia Hanoi

Luxury hotel near Hoan Kiem Lake
Located close to St. Joseph's Cathedral of Hanoi and Hanoi Opera House, Melia Hanoi provides an airport shuttle, a terrace and shopping on-site. Treat yourself to a facial, a body scrub or a Swedish massage at Oasis Spa, the on-site spa. At the two on-site restaurants, enjoy breakfast, lunch, dinner and happy hour. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool, along with sunloungers
  • Limo/town car service, buffet breakfast (surcharge) and babysitting (surcharge)
  • Luggage storage, a banquet hall and a computer station
  • Wedding services, meeting rooms and multilingual staff
  • Guest reviews give top marks for the helpful staff
Room features
All 306 rooms have comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
Other amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Bathrooms with bidets and baths or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/cupboards, free infant beds and electric kettles

Awards and affiliations

Eco-certified property
This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
This property's parking fee is waived for the first 4 hours. After that, the fee is VND 30,000 per hour
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: VND 1000000 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately VND 571725 for adults and from VND 277200 for children
  • Airport shuttle fee: VND 1990000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM to 7:00 PM.

How much does it cost to stay at Melia Hanoi?

As of 5 Jun 2026, prices found for a 1-night stay for 2 adults at Melia Hanoi on 7 Jun 2026 start from ฿3,921, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Melia Hanoi?

This property doesn't offer parking.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1990000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 10-minute walk of Hoan Kiem Lake and St. Joseph's Cathedral of Hanoi. Hanoi Opera House and Hanoi Old Town Night Market are also within 1 mi (2 km). Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

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Reviews

Melia Hanoi Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 673 out of 1001 reviews
Rating 8 - Good. 249 out of 1001 reviews
Rating 6 - Okay. 56 out of 1001 reviews
Rating 4 - Poor. 7 out of 1001 reviews
Rating 2 - Terrible. 16 out of 1001 reviews

Reviews

Verified

10/10 Excellent

the dam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, centrally located, bathroom is a bit outdated, needs some touch up, staff extremely polite and helpful , breakfast buffet is a must add on!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vera

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful and clean, and the staff was very helpful
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ernest Quentin

Liked: Cleanliness, amenities, property conditions & facilities
Spotless rooms, amazing breakfast, helpful and kind staff.
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect, the hotel offered many ammenities.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mark

Liked: Cleanliness, amenities, property conditions & facilities
helpful staff at check in, lovely room.Nice bar area
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities
Everything was perfect and the most comfortable beds ever!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large & clean rooms, professional staff, good facilities (although the jacuzzi wasn’t working in the spa), amazing breakfast. Definitely highly recommended. Good location about 10-12mins walk from the centre of the old quarter, train street and Hoan Kiem lake.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Boon Hai

Liked: Cleanliness, staff & service, amenities
Great room and warmth staff.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jackeen

Liked: Cleanliness, property conditions & facilities
Best hotel staff ever
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Haizheng

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Sep 2025
Verified

10/10 Excellent

Eugene

Liked: Cleanliness, amenities
Breakfast menu great selection and service! Excellent staff! Great area for bar location to meet, greet, and free discussion!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in convenient location in Hanoi
Stayed 3 nights in Oct 2025
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, property conditions & facilities
Comfortable room, great service (we had several repairs and these were addressed quickly). Good location. Sound proofing was not great - we had to listen to frisky neighbours unfortunately.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

RYO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good atmosphere, staff, restaurant
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

CHI NUN

Liked: Cleanliness, staff & service, amenities
Room is very nice and clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were very comfortable, nice, and clean. The Level lounge was great to have access for visits by guests and quiet place to relax.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Sat

Liked: Cleanliness, amenities, property conditions & facilities
Nice cleaned room and great service. The staffs go beyond to help us out.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Chi Fai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, decent size room, staff are polite and helpful, wide variety breakfast, there are restaurants and coffee shops very near to the hotel.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location !
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel warmly staff and good restaurants.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, amenities
It was great stay at the Meliá Hotel Hanoi. Appreciated the warm welcoming from the front desk staff at the 20 floor. Restaurant staff very nice and friendly. The Lobby bar is amazing ! Lovely and friendly staff . I highly recommanded Meliá a beautiful hotel very clean and in middle of the old quarter. Accessible to everything you need in Hanoi center .
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Tal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great choise

Wonderful hotel, modern and comfortable. Has everything you need. Good location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

huong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to the lake lots of restaurants to eat and ok to walk around at night
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Manoj

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bar,staff
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Bryna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent large hotel. Fantastic buffet breakfast. And still walkable to the whole old quarter.
Stayed 2 nights in Feb 2025