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Lotte Hotel Hanoi

5.0 star property
Luxury hotel connected to a shopping centre in Hanoi with 4 restaurants

Choose dates to view prices

Photo gallery for Lotte Hotel Hanoi

Indoor pool, outdoor pool
Royal Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Reception
2 bars/lounges, cocktail bar
Lotte Hotel Hanoi offers a luxurious city-center retreat with two stylish bars and four restaurants serving delicious breakfasts. Guests love the helpful staff and free in-room WiFi. The Evian spa provides soothing massages after a day of exploring the capital.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Spa
  • Gym
  • Parking included
The current price is ฿3,797
฿4,306 total
includes taxes & fees
13 Sept - 14 Sept
Premier Suite | Bathroom | Separate bathtub and shower, designer toiletries, hair dryer, slippers

Spa

Evian has a variety of ways to relax and unwind. The hotel's spa offers massages and treatments such as manicures and pedicures. Other on-site facilities include a sauna and a hot tub.

Manicures and pedicures
Gym

Room options

Check availability for these dates

Tonight

Sept 7 - Sept 8
Check availability for tonight Sept 7 - Sept 8

Tomorrow

Sept 8 - Sept 9
Check availability for tomorrow Sept 8 - Sept 9
Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room

1 bedroom, minibar, in-room safe, desk

Junior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Twin Room (Club )

1 bedroom, minibar, in-room safe, desk

Junior Twin Room (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

View from room

Deluxe Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite

1 bedroom, minibar, in-room safe, desk

Premier Suite

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room (Club)

1 bedroom, minibar, in-room safe, desk

Deluxe Twin Room (Club)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed (Club )

1 bedroom, minibar, in-room safe, desk

Junior Suite, 1 King Bed (Club )

Highlights

Soundproofed
Air conditioning
LED TV
Pillow menu
Separate bedroom
Designer toiletries
Separate bath and shower
Private bathroom
  • Sleeps 3
  • 1 King Bed
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About the area

Map
No. 54, Lieu Giai St. Cong Vi Ward., Ba Dinh, Hanoi

What's nearby

  • Lotte Center Hanoi - 1 min walk - 0.0 km
  • Embassy of Japan - 2 min walk - 0.2 km
  • West Lake - 1 min drive - 1.5 km
  • Ho Chi Minh Mausoleum - 3 min drive - 2.6 km
  • Hoan Kiem Lake - 6 min drive - 4.4 km

Getting around

  • Hanoi Railway Station - 11 min drive
  • Hanoi (HAN-Noi Bai Intl.) - 31 min drive

Restaurants

  • ‪Pizza 4Ps Lotte Hanoi - ‬1 min walk
  • ‪Top of Hanoi - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Marukame Udon - ‬3 min walk
  • ‪Al Fresco's - ‬3 min walk

About this property

Lotte Hotel Hanoi

Luxury hotel near West Lake
You can look forward to dry cleaning/laundry services, 2 bars and a health club at Lotte Hotel Hanoi. Indulge in a massage and a manicure/pedicure at Evian, the on-site spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, light fare and Chinese cuisine. Free in-room WiFi is available to all guests, along with a business centre and a sauna.
You'll also find perks such as:
  • An indoor pool and an outdoor pool
  • Free self-parking
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and ATM/banking services
  • Wedding services, a banquet hall and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 318 rooms offer comforts such as 24-hour room service and pillow menus, as well as perks such as free WiFi and air conditioning.
More conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with designer toiletries and separate baths/showers
  • 48-inch LED TVs with cable channels
  • Wardrobes/cupboards, daily housekeeping and desks

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Grill 63
  • Pharaohs
  • Red River
  • Tim Ho Wan
  • Top of Hanoi

Things to do

  • Basketball
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13,870 square feet of conference space
  • Business centre

Outdoors

  • Barbecue grill

Full-service spa

  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property’s outdoor pool is unavailable on the first Monday of every month for cleaning and maintenance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 822500.0 per day.

Payment types at the property

Important information

Optional extras

  • Airport shuttle fee: VND 1474200 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: VND 822500.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Lotte Hotel Hanoi
Lotte Hanoi
Lotte Hotel Hanoi Hotel
Lotte Hotel Hanoi Hanoi
Lotte Hotel Hanoi Hotel Hanoi

Frequently asked questions

Does Lotte Hotel Hanoi have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Lotte Hotel Hanoi?

As of 7 Sep 2025, prices found for a 1-night stay for 2 adults at Lotte Hotel Hanoi on 13 Sep 2025 start from ฿3,796.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Lotte Hotel Hanoi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lotte Hotel Hanoi?

Self-parking is free at this property.

What time is check-in at Lotte Hotel Hanoi?

Check-in begins at 3:00 PM.

What time is check-out at Lotte Hotel Hanoi?

Checkout is at noon.

Does Lotte Hotel Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1474200 per vehicle applies.

Where is Lotte Hotel Hanoi located?

Located in Ba Dinh, this luxury hotel is within 1 mile (2 km) of Embassy of the Republic of Korea and West Lake. Hoan Kiem Lake is 2.8 mi (4.4 km) away.

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Lotte Hotel Hanoi Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 784 out of 1000 reviews
Rating 8 - Good. 154 out of 1000 reviews
Rating 6 - Okay. 37 out of 1000 reviews
Rating 4 - Poor. 8 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Christopher ANTHONY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Kristine

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay as always!
Stayed 2 nights in May 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent, very wonderful stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Diem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only negative is that hotel lobby is on an upper floor.
Stayed 2 nights in Aug 2025

10/10 Excellent

Trac

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and convenient hotel
Stayed 3 nights in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Chris Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Professional service. Spectacular views
Stayed 1 night in Aug 2025

10/10 Excellent

heryanto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay in Lotte hotel every tine my viait to hanoi for business, great room, great service, great food.
Stayed 3 nights in May 2025

10/10 Excellent

Seoro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best ever
Stayed 1 night in Jul 2025

10/10 Excellent

Mhd

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with good restaurants and nice staff
Stayed 2 nights in Jan 2025

10/10 Excellent

Mario Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in Hanoi. Dining options galore. Amazing staff. Mall on site and other shopping options near by. Ample rooms and comfy beds. As usual, Lotte is synonym with satisfaction.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ba Truong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice views of the city. Friendly staff and great service. Would come stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, quiet and the staff were very obliging and helpful
Stayed 2 nights in Mar 2025

10/10 Excellent

Jong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Neeraj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique place not that far from Hanoi old town
Stayed 4 nights in Mar 2025

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Totally was good and food was delicious
Stayed 1 night in Jan 2025

10/10 Excellent

Van Hoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. We love spa and sauna in the hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place.
Stayed 3 nights in Oct 2024

10/10 Excellent

charles

Liked: Cleanliness, property conditions & facilities
Top notch.
Stayed 1 night in Apr 2025

10/10 Excellent

Takashi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and rich experience
Stayed 1 night in Oct 2024

8/10 Good

NAKAI

Liked: Staff & service, property conditions & facilities
If you're staying overnight, definitely stay on a higher floor
Stayed 3 nights in Mar 2025

10/10 Excellent

Feng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always satisfied, highly recommended!
Stayed 2 nights in Mar 2025

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 1 night in Mar 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I have stayed in! Rooftop is so fun!
Stayed 2 nights in Oct 2024

10/10 Excellent

TEBNOMA DAVID

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so Lovely . Great in everything.
Stayed 2 nights in Jan 2025