โรงแรมใกล้ทะเลสาบ Hoan Kiem, ฮานอย

"We absolutely loved out stay at the Splendid Premium. The staff was exceptionally caring, friendly helpful - everybody at the Splendid went above and beyond. I cannot stress that enough, they made us feel very welcome. Really everybody - across front desk, bell desk, breakfast, rooftop bar, spa, and so on. The location is excellent - it's right in the Old Quarter (which we later learned is the most expensive real estate in all of Vietnam - yet the hotel price was reasonable); lots of...

"Breakfast was great!"

"All way assit you"

"Wonderful staff at Viroth Villa. It feels like a resort with a spotless pool near check in. Because it is on a side street, the rooms are quiet. Air conditioning works great. Location is at Wat Bo Village that has diverse culinary choices for any budget. On the morning my friend needed to leave at 4:30 am, front desk arranged a takeaway basket breakfast. Over the four breakfasts, I tried everything on the menu and loved every single choice. Thank you Viroth Villa for helping me enjoy my...

"This hotel has had the best services, and best trained staff ever! Speaking from someone who have lived in USA 17 yrs, Thailand 24 yrs, and Japan 4 yrs. "

"Everything and everyone here exceeding our expectations! Located in the heart of Hanoi we were delighted to learn of the walking street and lake being so close yet far enough to escape the noise .. the staff were simply incredible - especially Hannah and Việt who went above and beyond to help us even after we had left the hotel! Anyone can smile but You know true kindness in times of crisis! They genuinely cared about our safety while we were impacted first by a typhoon disrupting our cruise...

"Could have been very satisfied but ended up VERY DISAPPOINT. Overall the rooms are very good (I've booked for 5 rooms with double and family room). The bed is very comfy and the bathroom is good. But there's one thing that really disappoint me and my family is that the ignorance of the housekeepers. I'm not sure when they're doing our room they have other things in mind or not, but they threw away my brother's retainer (which is very strange since he put it in a proper box), our toothpaste...

"Very good"

"The room was a very nice size and very clean. Staff were very helpful. Would stay again "

"Staffs ดูแลเอาใจใส่ดีมาก ให้คำแนะนำต่างๆที่เป็นประโยชน์ อาหารเช้าดีสุดๆ ห้องพักสะอาด ใหม่ ถ้ามีโอกาศได้ไปฮานอยอีกจะไปพักอีกแน่นอน"

"Thr staff made the stay perfect they were super friendly and helpfull - customer servicen was an100%."

"Location was great with so much things to do around and within walking distance. The place was very clean and organized. Staff was very accommodating and always greeted me with a smile. The staff there made it a great experience and would highly recommend staying here. I would definitely come back when I visit here again. "

"พนักงานต้อนรับดี ให้ข้อมูลต่างๆแนะนำที่ท่องเที่ยว มีเครื่องดื่มและผลไม้ไว้ต้อนรับด้วย ห้องพักสะอาดกว้างขวาง อาหารเช้ามีให้เลือกหลากหลาย"

"We had a great stay! The staff is so friendly and helpful, we felt very welcomed. We got a room upgrade which was a perfect start in our vacation! The room was super spacious and clean, the beds are so comfy! The breakfast is very good with lots of options. We enjoyed the pool and the little gym. The location is great as it is close to the old town but not too loud and busy. 100% recommendation! "