"Really nice hotel with friendly staff. Japanese style room with beautiful views of the mountains. Had 2 onsens and a foot bath, with lounge areas. Had breakfast and bought dinner nearby."
"A stunning view of Fuji mountain from room & restaurant windows. Prepared extra beds for us because we stayed 3 people. A lady staff who helped us to carry luggages from a car and to a car. A very delicious Italian restaurant in the hotel area. "
"Beautiful views with amazing hospitality. Family run and the owner is quite involved and very kind, he chatted with us three times during our one night stay (check in/out and restaurant). Grandchildren playing and helping out gives this hotel a wonderful homey summer camp feel, as do the available amenities (table tennis, rooftop views, indoor + outdoor onsens) and watercraft rentals (saw paddleboards and kayaks). We stayed the night before climbing Fuji and found the rooms to be very spacious...
"We absolutely loved our stay!! The room was beautiful, the onsens are incredible, the buffet breakfast was delicious and the service was fantastic! We stayed 2 nights, which I highly recommend to experience the hotel and Hakone properly. The only thing we didn’t love was the Kaiseki dinner - the food quality didn’t seem to be quite up to standard compared to everything else we ate at the hotel and seafood was already on the table when we arrived (it was even sitting out already for the next...