My sister and I stayed at the Hakone Lake Ashi Hanaori hotel yesterday, and it was absolutely amazing! We were celebrating my sister's birthday, and I honestly couldn't have picked a better place. We were so happy with our stay from start to finish.
The staff were incredibly friendly and welcoming. They made us feel special right away. The hotel itself is beautiful, with stunning views of Lake Ashi. It's the perfect spot to relax and unwind.
One of the highlights of our trip was the private open-air bath. It was so relaxing, and we had a great time soaking in the peaceful atmosphere. The temperature was perfect—not too hot—so we could really take our time and enjoy it. It was exactly what we needed to feel refreshed.
Overall, everything about this hotel exceeded our expectations. We had such a wonderful and memorable time. We'll definitely be back!
Vous choisissez cet hôtel pour la vue sur le lac. Vous voulez prendre une belle chambre spacieuse et bien vous ne pourrais pas car les chambres spacieuses ont vue sur les arbres. Les chambres avec vue sur le lac sont très petites. Donc les photos sur les sites ne reflètent pas la réalité. À éviter
Excelente hotel y servicio!! El servicio de shuttle desde Odawara lo hace muy fácil, todo el personal está siempre dispuesto a ayudarte. El muelle para el barco pirata y el teleférico está a 4 min caminando lo que es una ventaja enorme! El onsen, la comida todo nos encantó !
Very very disappointed with this hotel. You book on Expedia and they up charge you at the hotel. They use the fact that they don’t speak English to cover up their mistakes. It was a bad experience checking in and checking out which ruined the fact that the hotel is in a nice location itself. Poor customer service and not helpful. Would not reccomend. There are many other better hotels in the area you can stay at. The service if horrible if you are a foreigner. They have a lot of locals that stay here.
The property and staff were amazing. And it lived up to the beautiful pictures online and then some. An added bonus, it was an easy walk from the boat dock/ropeway.