"Wonderfully modern and clean home. The best part was the restaurant next door and the private Onsen soaring tub. They provide a number toiletries as a convenience if you didn’t bring any. The mini splits do take time to warm up the home, but once they do it is very comfortable. "
"Great stay, the staff were really helpful. Offered pick-up and rides to nearby Togendai station. Relaxing location. Onsen with a view of Mt. Fuji. We lost an earring, but the staff found it after we left and offered to send it to out next stay. We are thankful!"
"Really wonderful hotel with private natural osen (in the suite we had). The public osen was also very nice with all the amenities. Dinner and breakfast was served very much like a 5star restaurant, but very traditional Japanese so that is something you have to like. The hotel is very old, boasting as one of the oldest, so it’s pretty authentic so is a bit musty in the common areas. However our room didn’t smell musty and was very clean and felt new. We loved the natural Osen. Would visit again...
"This is an amazing gem of a hotel. It is extremely chic. The staff are so friendly and the food and booze are next level. Not for kids this is really a couples hotel. "
"Beautiful hotel, but it was a bit of a walk from the bus station if you’re going into Hakone. Be sure to call the hotel to have a shuttle pick you up from the nearest shuttle stop, which is down the hill from the property. Stuff that was super nice although they didn’t know too much about the tourist bus lines-recommend getting a hug Kone 1 to 3 day pass if you’re staying longer. Property is beautiful, great Japanese breakfast and dinners. They really take care of you – amenities are great in...
"It was lovely. The food and private in-suite onsen were all incredible, and the service was also top-notch. Also of note, the beds were particularly comfy."
"This place is fantastic! The staff is super friendly, the food and drink on site is very good quality and extremely reasonably priced. Best of all, Onsen is so relaxing and wonderful. My family (including girls 10 and 12) loved our stay here. I’m not sure why this is called a hostel, that does a complete disservice to how incredible this place is. It’s more of a resort, but without the flashiness and price gouging. For instance, a beer here was actually cheaper than at the brewery itself and...
