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"It’s a wonderful place to stay, everything was outstanding."

"The hotel is absolutely beautiful and has nice views."

"朝食は洋食でしたが、概ね満足です。パンはどれも大変おいしく頂きました。部屋も清潔で良かったと思います。庭も手入れがされていて素晴らしかった。ツツジの時季にまた行きたいと思いました。"

"We loved our stay! The room was quiet and comfortable. We loved the public baths and breakfast (we didn't have dinner with our room). The staff was very welcoming. There's also a shuttle from the hotel down to the bus stop in Motohakone or it's an easy 15 min walk. "

"景色がとても良かったです。"

"We really enjoyed our stay in Matsuzakaya Honten! The staff were very hospitable, accommodating and helpful, and the ryokan was very clean and modern, while still retaining its historical charm. We marveled at how it was like staying in a museum, a slice of history, just because of how beautifully preserved everything was. Special shoutout to Ridhan, Hema and the front desk staff (a friendly thai lady with front bangs - apologies, we didn’t manage to get your name!) who were excellent and kind...

"Quel séjour incroyable dans ce ryokan traditionel. Dès notre arrivée, le personnel est dédié, attentionné, courtois. La tranquilité de l'endroit est agréable, la chambre est spacieuse. Notre point fort a été les repas, une qualité supérieure, une fraicheur incroyable, ce fut une expérience inoubiable. Merci de nous avoir fait vivre cette expérience"

"とにかく綺麗で、また泊まりと思うホテルでした！朝食のバイキングも美味しく頂きました！"

"Very nice hotel with superb services and delicious food."

"we adored Hata-San, our helpful friend at the hotel. the dinner and breakfast were both incredible. bathhouses were relaxing and clean. the Hakone day pass made it so easy to get everywhere but don’t forget to take time at the ryokan to re-center after travel!"