B&B in Mexico and Central America

" Very good service "

"Pool was nice "

"Our stay at Hotel Riu Palace Las Americas in Cancun was absolutely amazing from start to finish! The resort is beautiful, clean, and perfectly located with stunning turquoise beach views and a relaxing atmosphere. The staff went above and beyond every single day — everyone was so welcoming, attentive, and genuinely kind. The food was one of the biggest highlights. There were so many delicious options at the buffet and restaurants, and everything was fresh and flavorful. The drinks were also excellent, especially by the pool and during the nightly entertainment. The entertainment team kept the energy fun without being overwhelming, and the RIU parties were such a great experience too. Our room was spacious, comfortable, and very clean with an incredible view. Housekeeping kept everything spotless throughout our stay. Overall, this resort exceeded our expectations and gave us the perfect Cancun vacation. We would absolutely come back again and highly recommend Hotel Riu Palace Las Americas to anyone looking for a fun, relaxing, adults-only all-inclusive experience in Cancun! To highlight some staff: Neri - was very helpful and got us an amazing room. Every single one of the entertainment team was amazing. "

"The resort itself is very nice. Pools and property kept very clean, staff very attentive and the food, especially at the restaurants was excellent. I had an ocean front room in the center section; very nice. Had to be moved 2 times during a 4 night stay. Room was very humid but thought AC turned up. AC would not cool, stayed very humid. Thermostat was also broken. Female mgr saw it flash on/off on its own & temp changed! Had to move. Some rooms have an AC system that needs more coolant added or the coils may need cleaned. Sheets, loveseat, lamp shade over table and part of the floor had visible moisture you could see and feel. Fortunately concierge, Allen, was outstanding with helping me through the issues. Rooms 4009 and 5010 both. He also helped with getting maintenance to fix the shower handle in room 5010. Handle would not turn far enough to allow cold water to mix. Allen took pics and saw everything I mentioned first hand. I have no intention on 'trashing' the resort on social media in any way but the AC issue was really bad and the cleaning crew needs to be more educated on looking for these issues and reporting problems. If they are reporting issues, shame on management for not doing their job. Spending 1 night in room 4009 and 2 nights in room 5010 was quite over bearing and uncomfortable, AC issues. Draining the AC pan in room 5010 did not help. Had to move again. couldn't take it anymore with the humidity. Sheets very damp, floor wet! Again, not good! "

"todo bien gracias exelente,servicio,es la 4 vez que me ospedo 👍todo sercas ,muy acsecible .."

"Friendly and helpful staff. Very clean. Room was larger, nice."

"Very nice property and staff was amazing Will stay again "

"breakfast was terrible the food was cold and not to much to choose from, i wont go there again "

"Best hotel experience I have had in Mexico: beautiful building right in the heart of the capital city and the country, magnificent view from the terrace, and most helpful staff. Breakfast was not great, but there are excellent cafes close by (Cafe de Tacuba, Cafe Popular, for instance). Our room was super clean, comfortable, and spacious even if it was not one of the suites facing zócalo, which must be spectacular but certainly well above my means. All in all, I highly and totally recommend this breathtaking hotel."