โรงแรมสวนน้ำใน Tulum

"Excellent overall experience . Our butler Daniel H. Really helped to make everything easier and memorable."

"Pool water was very cloudy and dirty. The private beach area they have on site smelled very bad and there was a lot of seaweed floating around. The food options at their buffet's were horrible. Me and the group I went with ultimately got food poisoning or some type of virus from the property and symptoms started after 6 days we had been there, on our flight back home. I would not recommend or return to this property again."

"We had the privilege upgrade which was 100% worth it. We had a great experience every time we ate at the privilege lounge, every interaction was the best, they do their best to provide you with the best service, Manuel was our waiter most of the time, he was amazing every single time. Pedro, the manager of the restaurant always makes sure you are receiving the best possible treatment. Out butler, Ariz, was great as well, always available with the best attitude to help. Belen from privilege...