พระราชวังใน Tulum

"Lovely setting!"

"A beautiful place, very quiet and peaceful, not like the huge resorts further along the coastline. It is quite simple, with a small pool and two small places to eat. The only unfortunate thing was the seaweed, but there is nothing to do about that. They try to clean it up but it is way too much. But the hotel itself is great, we loved our stay!"

"Our stay was amazing! We loved being right on the ocean, it was so relaxing. Guest services reached out to us to check in a couple of times and that made our trip even smoother, knowing they were there if we needed anything."

"Beautiful hotel on the beach. Staffs were really nice and restaurant was amazing. One thing I enjoyed and was thoughtful, room came with beach bag, cover-up and botanical bug spray. Beds were also very comfortable."

"Excelente lugar para descansar y relajarse. "

"Magnifique"

"Do NOT go here!!!! It is closed!!!! They put you at a different resort which is an adult only with loud music and parties…we got lost twice at night because we could not find where we were actually staying..it was called BETU. Mosquitos bit me all night. Could not sleep. When I discovered everything had been misrepresented and asked to leave and get a refund they denied my request but gave someone else a free night. They have a party for local clubbers and give them free waters and drinks but...

"Everything is an extra cost. Breakfast is limited. Rooms have sand in and on arrival. No facilities to shower in after checkout. We were also not told about bug spray being an extra charge - we were STUNG badly at checkout. The guy who showed us to our room said it was all complementary on the coffee table … it’s not."

"This hotel was so beautiful and incredibly clean! The staff were super nice and so helpful. The property is beautifully maintained. I wish we used the amenities more (but that was our own fault). Overall beautiful property!"

"I would love to give a glowing review of this place - the room was nice and spacious, it was serene being surrounded by nature, servers and spa workers were great. - However - I booked on Expedia, paid the vast majority of the price at time of booking, and upon my departure realized that the hotel charged me the full amount again (plus incidentals of course). I understand mistakes happen, but once I made them aware of this they threw up their hands and put the responsibility on me to dispute...