โรงแรมและที่พักในเม็กซิโกและอเมริกากลาง

"Clean rooms Staff is very polite Perfect "

"The hotel was clean and the staff were very friendly. There were a variety of pools to use, including a heated pool. There were many places to sit on the beach or by the pool. Food at the restaurant was very good. "

"All the staff were amazing! Isrreal at the coffee shop was super friendly and always smiling. Our ocean front suite was amazing! My only complaints would be the room did not have bathtub, room service is included but they want 10 dollar delivery fee, and no changing tables in kid pool bathroom. Very family friendly resort. If you want to taste any alcohol you have to ask for a double which we did not figure out until our last day. If you are looking for a 5 star resort I would say this is more...

"Fantastic property, family friendly, lots of activities and amenities, Best All Inclusive "

"Food is not great compared to other hotels we've stayed at. Late night menu is terrible. No room service. Property seems very old. Elevators stopped working the day we were checking out and had to carry a large suitcase down 6 flights of stairs."

"We really love our vacations at the RIU Santa Fe my son join the games at the pool and he love it food was awesome and all the staff super friendly "

"This place completely ruined every other trip for me… in the best (and worst) way possible. I genuinely grieve leaving it. Nothing compares. The food? Unreal—every single bite was perfect. The staff? Beyond exceptional—so attentive, so warm, truly over the top in the best way. And the aesthetic and atmosphere? Absolutely stunning… it felt like a dream the entire time. I loved everything about this place and this trip. If I could relive it over and over again, I would without hesitation."

"Si"

"Really excellent service- great place and friendly staff"

"All are good. "

"It was the worst vacation experience I’ve ever had. I paid premium prices, and the rooms were ugly. The service was terrible. There was nothing premium about it. The only thing here are swingers who really enjoy themselves and give the resort high ratings. It’s even below zero for me because I don’t care about the other stuff happening. If the resort had been nice, had good service, had good food, and had a lot of activities, it might have been okay. But it wasn’t. "

"Good drink selection, friendly staff, hotel just overall outdated "

"Property is perfect. Food is great. Very convenient to get to Xcaret."

"Me quitaron 3 horas enganchandome en la compra de una promosion de su aplicacion de mas de 120 mil"

"This was the first all inclusive that didn’t provide any beverages in our refrigerator . We also asked for a certain cocktail during dinners and they said it would be an additional charge . Super disappointed . Also , they never cleaned our room until we called the lobby to request it . The jacuzzi was not even close to hot . It was kind of the same temperature as the pool. And so many more things to complain it . Overall bad experience and would never go back . "

"Excelente trato del personal, en el restaurante Miguel siempre nos recibió con una sonrisa. El personal está muy capacitado. La comida excelente, la playa! Limpieza, todo estuvo perfecto !!"

"Great property, everything was clean. Food was good, what you would expect from an all inclusive resort. Hotel staff were very nice. Activities in the resort were also fun if deciding not to venture outside of the resort. I’d give my overall experience and 8/10. "

"I can't find one bad thought about this place. Everyone was friendly/respectful. Owe are currently planning another stay here in September "

"great resort good food and late night activities "

"A great hotel with great staff! Food at the buffets was delicious with a good variety. The staff also make the Majestic Elegance an amazing hotel to stay at. Special thanks to the animation team for the fun, entertaining events that they work so hard on putting together. Krystel from guest services looked after us during our stay with check ins every day to see if we needed anything and provided us the list of events for the day. Pao and Mana from the animation team taught us some Spanish and...