"Very disappointing experience. The hotel had a musty smell in the lobby and hallways, and despite my reservation including a king-size bed, we were asked to pay an extra $55 per night to get it. As a result, my boyfriend and I had to share a smaller bed for five nights.
For an expensive all-inclusive resort, charging extra for room service was unacceptable. Most amenities, including the café, closed very early, leaving only the lobby bar with limited options.
Overall, the hotel did not deliver...
"Very disappointing experience. The hotel had a musty smell in the lobby and hallways, and despite my reservation including a king-size bed, we were asked to pay an extra $55 per night to get it. As a result, my boyfriend and I had to share a smaller bed for five nights.
For an expensive all-inclusive resort, charging extra for room service was unacceptable. Most amenities, including the café, closed very early, leaving only the lobby bar with limited options.
Overall, the hotel did not deliver...
Yosvanis