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"My 9-night reservation was made 2-3"days before my scheduledarrival. I notified the property that I would arrive around 12:30 p.m. after an international flight; nobody replied. On arrival, I learned the property is a condo plaza with different administrators. There was nowhere to leave luggage, and the administrator initially did not respond through Hotels.com. I was eventually allowed to check in at 1:15 p.m. and requested a 2 p.m. checkout. I was then charged a 3% credit-card surcharge that...

"Good location, great view."

"The roof is amazing"

"Comfortable place to visit and nice view. "

"Clean rooms and friendly staff"

"Very clean, and most of all closed to the beach"

"Great place to stay in Cancun!"

"The room was great. Very clean included separate bedrooms and air conditionings . Always felt very safe. Very affordable, I highly recommend and would stay again. "